Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
1505 North Atherton Street, State College, PA
16803, United States
Hours
Reviews
4.4
1,120 reviews
5 stars
899
4 stars
43
3 stars7
2 stars
25
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Tina and Eric for their exceptional service.
Service Quality
While some customers reported positive experiences with quick and effective service, others experienced issues with misdiagnoses and poor repair quality.
Appointment Issues
Numerous reviews mentioned problems with honoring scheduled appointments, leading to long wait times and frustration.
Pricing Concerns
Several customers expressed dissatisfaction with perceived high prices and marked-up parts, feeling they were overcharged for services.
Mixed Experiences
Feedback varied widely, with some customers having excellent experiences while others reported significant issues, including mismanagement and unprofessional behavior.
- ELEsteban Reyes Lima2 days ago5.0Was having a rough day and added on more with a nail in my tire. Luckily it was in the middle and these guys patched it all for free. Excellent Service!
- JSjoey shimerOct 29, 20251.0I went in for a simple tire rotation and asked for them to install a windshield wiper that I had already bought. The tire was already purchased as well. Upon picking up my vehicle, I was met with a $180 bill and Ryan told that they did a wheel alignment on my car. They did this without asking me or ever notifying me about it. When I asked them about this at the counter, his only reply was "sorry about that". To top it all off, they never installed my windshield wiper. This place is a scam and should not be utilized.
- JNJohnathan NewnhamOct 28, 20255.0Saved my car tires and open on Sunday super convenient!
- JFJames FlemingOct 22, 20255.0Very nice people to deal with. Work done well and quick.
- BCBradley CardinaleOct 2, 20251.0I set up an appt. online to have four new tires put on my car. When I showed up for the appt., I was told they did not have the tires I had selected in stock (even though they showed up as available online). I went home, ordered the tires directly from the manufacturer, which then set up another appt. to have tires put on and to do a front-end alignment. After waiting more than 3-hrs, I pulled out of the service center and found the car pulled badly and was almost undriveable. I returned the next day and Monro proceeded to try and fix the alignment, but were unable to do so. The appt. concluded with the manager saying they didn't know why it couldn't be aligned properly and I should take my car to the dealership (which I did, and the dealership aligned it perfectly without any problems). The manager at Monro agreed to issue a refund for the alignment they were unable perform. It's been a week and numerous calls, but the refund has not been issued. It was a frustrating experience for what should have been a routine service. Update: I am downgrading from 2 to 1 stars. After agreeing to refund the cost of an alignment they couldn't perform, there has been no refund for weeks. The assistant manager of the shop tells me to call the 1-800 number (acting as if he can't do anything). The 1-800 sends me to voicemail and no one returns calls. This shop is the epitome in mismanagement and poor customer service. I recommend avoiding this place and taking your business elsewhere. There are plenty of good shops in State College and the surrounding area to get tires or your car serviced.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides auto maintenance and repair, inspections, installations, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear and Cooper.
What are the business hours for Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 1505 North Atherton Street, State College, PA 16803, USA.
Which tire brands are available at Monro Auto Service and Tire Centers?
They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 814-234-2911.
Are there any nearby eateries where I can dine after my service appointment?
Yes, Hoss's Steak and Sea House, an American steakhouse restaurant, is nearby and a great option to enjoy a meal after your visit.
Is there a convenient coffee shop near Monro Auto Service and Tire Centers?
Dunkin' coffee shops are located nearby, perfect for grabbing coffee or donuts before or after your service appointment.
Are there banking services near Monro Auto Service and Tire Centers?
Yes, banks like M&T Bank, First Commonwealth Bank, and PNC Bank are close by if you need financial services during your visit.
Can I find pet care services close to Monro Auto Service and Tire Centers?
Yes, Keystone Veterinary Care and Animal Medical Hospital are nearby for any veterinary or pet care needs.
Does Monro Auto Service and Tire Centers provide roadside assistance?
Yes, roadside assistance and towing services are part of their comprehensive automotive care offerings.