Enterprise Rent-A-Car

Reviews

• MA

  Micki A

  Oct 5, 2025
  2.0
  Renting cars never quite seems to be the seamless experience it should be, but Enterprise needs to up its game. If I'm a repeat customer/member who's reserved a car and secured it with a credit card, I should be able to grab keys and go, not wait in line for counter help for 45 minutes. I should be able to change a rental duration online--not have to call to do it.
• CR

  Crittle Rock

  Oct 3, 2025
  1.0
  They have in policy they accept debit cards. They do not. Dont waste your time if you don't have a credit card. Drove an hr for nothing!!! So 2 hrs of our time was wasted as well as gas
• SS

  Sayan Swar

  Sep 1, 2025
  5.0
  The service at Enterprise was great. Although there was some initial hiccups but in the end the representative named Satti at the ROC airport branch sincerely addressed all my concerns and helped me with my overall travel needs. 5 start because of him :) :) :)
• MR

  Micheal Rochester

  Aug 8, 2025
  5.0
  What a TEAM. Royal and Harley gave me GREAT assistance when I had an out of town emergent issue and short notice for a rental. Grace assisted me a couple days later by phone to extend my rental for 3 days. She was very pleasant and helpful. I was able to return with only one added day. My apologies for not have names of the two fellas that assisted me about noon Aug 6. They were attentiven, asked if all went wellzany issues, and asked what could have been better; not a thing. My experience reminds me how a one time buyer can become a customer for life. OUTSTANDING Performance by the Team @ State College Airport. Regards, Michael
• TS

  Thomas Snyder

  Aug 6, 2025
  5.0
  Excellent customer service. The representative stayed after the regular closing time make sure I had my rental vehicle when my plane was late.

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