Reedman-Toll Chevrolet Of Springfield

Reviews

• BS

  Benjamin Sims

  Apr 10, 2026
  5.0
  Very helpful employees. I had just what I needed for the job. They have coffee machines and vending machines. Very clean and a beautiful atmosphere
• TO

  Tom Oates

  Apr 2, 2026
  1.0
  Poor follow-up. Last week I emailed them an inquiry on red Trailblazer for the Advertised Lease program And chatted with their BDC person who had Nick the “sales professional “ call me and said he’d “get with my manager for the lease numbers on that trailblazer “ and email me back. Sure I got an email but it was an auto response no numbers so I emailed him back, Crickets…. Nothing no call no response. So I went and Leased A Jeep Compass for $330mo w/just $1000 down. I’m sure GM n Chevy are thrilled
• AI

  Angela Iacovone

  Mar 30, 2026
  1.0
  Be careful when buying a car here they will lie about anything just to get the sale not limited to increasing the sticker, price of a car or telling you the correct trade amount of your vehicle and then when you question it more lies nick and Anthony are the worst human beings I have ever met in my life just to get a sale they will say anything 4/1 Update they just lied again and said the state trooper were at thier establishment looking for me to try to force me into giving them my Drivers license. I did confrim with the State Trooper Barrick this was not true. This is against the law
• EC

  Emily Campbell

  Feb 28, 2026
  1.0
  I was charged $330 for a battery PLUS $300 for labor. I brought my Chevy Traverse to this dealership for an issue with my key fob. When I dropped off my vehicle, I was told there would be a $230 “look at” fee, which would be applied toward the final bill. Later, the receptionist called to say my battery was bad, but also stated that the battery didn’t confirm why the engine light was on. I was told that if I chose to take my vehicle elsewhere for a battery replacement (which costs around $180 at AutoZone), I would still owe the $230 diagnostic fee. I reluctantly approved the battery replacement so they could properly test whether it was causing the engine light issue. On the second call, I was told the new battery fixed the engine light problem, and that the engine light repair was actually related to a GMC malfunction COVERED under my warranty. The pricing of $630, for something that is typically a quick straightforward service, was never disclosed to me, and felt excessive and unreasonable, especially given the lack of clarity throughout the process. If you’re comfortable paying inflated prices and unclear fees, this may be the place for you. Otherwise, I would strongly recommend getting a second opinion before agreeing to any repairs here.
• SS

  Simba

  Feb 11, 2026
  1.0
  Matt (General Manager) and Susan ( Servuce Manager) are two of the most ignorant people to deal with. This dealership will try to force you to pay for a diagnostic even though you don’t need one. High don’t recommend. BAD CUSTOMER SERVICE