Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Springfield, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Springfield location today.
Location
Hours
Reviews
4.3
676 reviews
5 stars
488
4 stars
77
3 stars
29
2 stars
18
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Alyssa and Kaylah for their exceptional service.
Vehicle Quality
Several reviews highlighted the cleanliness and good condition of the rental vehicles, although there were some complaints about specific cars needing maintenance.
Reservation Issues
Some customers experienced problems with their reservations, including unavailability of booked vehicles and miscommunication regarding policies.
Overall Experience
While many customers reported positive experiences and expressed loyalty to the location, there were notable negative experiences that raised concerns about reliability and customer care.
Efficiency
Customers frequently mentioned the quick and efficient service during both pickup and drop-off processes.
- MImike iannuzziNov 16, 20255.0Out of all rent-a_car places I have delt with in my time this particular establishment was absolutely wonderful. Speed, Pricing, Quality, Quickness, Car very clean, Employees very kind etc I could keep going on. I would highly reccomend this place to anyone as it is now going to be my number one choice in rentals if I ever need again.
- BBBrandy BusseyNov 8, 20251.0Car smell like smoke ..next one smell like sex and then took unauthorized money out my account before they contact me ...when i give the car back at the right time 8am... I have rented a car before..this was worse..NOT THAT LOCATION
- DDDeniseNov 5, 20255.0The process was super easy. Did everything online which was very convenient. This location has drop off after hours. Would definitely recommend
- KDKeith DeAngelisOct 18, 20255.0I had the pleasure of working with Alyssa when scheduling a rental car after my vehicle was damaged. What is typically a lengthy and often frustrating process was made incredibly efficient and seamless through Alyssa's assistance. Unlike previous experiences with other rental services—such as Hertz, U-Haul, and even other Enterprise locations—where I have encountered unfulfilled promises, attempts to upsell unnecessary coverage, and unavailable vehicle models, Alyssa provided a refreshing and professional experience. She was prompt, responsive, and ensured that the exact model I needed was secured without issue. Her exceptional customer service was evident throughout the entire process, and her attention to detail made this the easiest rental experience I've ever had. Alyssa was not only knowledgeable and courteous, but also transparent in her communication, which made me feel confident and valued as a customer. Employees like Alyssa, who exhibit such a strong work ethic, expertise, and dedication to delivering outstanding customer experiences, should be recognized and rewarded. Her efforts contribute significantly to the company's reputation and customer loyalty. As a result of this positive experience, I will certainly choose to rent from Springfield Enterprise in the future and would highly recommend requesting Alyssa by name.
- GSGreg SlomianaOct 2, 20255.0My favorite car rental location. Good staff, they do not pressure me to buy stuff that I don't want. Cashed in some of my points and got two free day's on rental.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Springfield, PA?
Enterprise Rent-A-Car in Springfield offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in Springfield?
The Springfield Enterprise Rent-A-Car location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 1:00 PM, and Sundays from 9:00 AM to 12:00 PM.
Where is Enterprise Rent-A-Car located in Springfield?
It is located at 436 Baltimore Pike, Springfield, PA 19064, USA.
What payment options are accepted at Enterprise Rent-A-Car in Springfield?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Springfield offer any deals or discounts?
Yes, they have great weekend rates and discounts for active military members.
How can I make a reservation for a rental car at Enterprise in Springfield?
You can reserve your vehicle online at their reservation URL: https://www.enterprise.com/en/car-rental-locations/us/pa/springfield-1701.html
Which nearby restaurants can I visit after renting a car at Enterprise?
You can visit Papa John's Pizza or Dynasty Buffet for a meal near Enterprise Rent-A-Car in Springfield.
Are there any nearby beauty or spa services close to Enterprise Rent-A-Car in Springfield?
Yes, The Bamboo Spa Springfield PA, SPK Waxing, Mirror Mirror Hair and Skin Studio, Studio 444 Hair Artistry, and P K Nail Spa are all nearby for beauty and spa services.
What nearby stores are convenient for shopping while I am at Enterprise Rent-A-Car in Springfield?
You can shop at Dollar Tree for convenience items, Catherines for women's clothing, and IBest Shop Inc for electronics and antiques.
How can nearby transportation or automotive-related businesses support my rental experience at Enterprise Springfield?
Nearby auto insurance services such as Gerald Cassidy: Allstate Insurance can help with insurance needs, and Car Wash and Mike D'orazio Plumbing provide car maintenance and detailing services to complement your rental experience.