Mr. Tire Auto Service Centers

Reviews

• NN

  Nicole Neville

  6 days ago
  1.0
  I had a slow leak. I saw the nail embedded in my tire and wanted it to be patched. They straight up lied and said I needed a new tire because of the location of the nail. I knew they were lying but I couldnt change the tire myself because of a procedure. I just took it to NTB on Main Street and paid $25 to patch my tire. Don't go here! They will lie to you!
• EL

  Estee Lawrence

  Feb 2, 2026
  1.0
  Do not come here unless you like canceled appointments. I had scheduled an oil change and live about 45 minutes away from this location so I had to leave fairly early before my scheduled time. As I was at the intersection to drive into the location they called and canceled my appointment. I went into the shop and spoke with the attendant who said that they were "too backed up" and that he could probably fit me in if I left my vehicle. Seeing as I was not planning to do this I declined due to not having transportation back. He then said that they would not fit me in on Sunday or Monday and that he was "Wide open Tuesday" and I scheduled for then. I had a change in my plans for Tuesday so I called to cancel like any normal human being and guess what! I wasn't even scheduled for Tuesday! DO NOT come to this location. Highly recommend that you take your car somewhere else.
• CS

  christopher schneider

  Jan 31, 2026
  1.0
  Staff is very unprofessional and don’t get what the point of making the appointment is when I get here 20 minutes early of my appointment for a state inspection and emissions test and I’m waiting for the service to be completed and that’s it’s gonna be 2 hours until my vehicle can be brought into the shop for an inspection
• RE

  Roan Everett

  Jan 26, 2026
  1.0
  I had an appointment to get my tire checked (slow leak). The appointment was for 8 am. I was there with plenty of time for my appointment. When I got there there were 2 other customers in the waiting room. I asked the person who checked me in how long the wait was going to be. He told me I was next and he was only waiting for a bay to open up. I sat down and waited. Both of the other two customers that were there prior to me were called up to check out. At 9:30 I walked up to the counter to check how much longer it would be. I noticed that my vehicle was still parked where I parked it. I asked and the worker why my vehicle had not been started, he told me that he was waiting for a bay to open up. Now both of the other two clients were completed so logically those bays had opened. What is the sense of making appointments if you do not honor them. I don’t even mind that I had to wait, but to lie straight to my face and say they have no open bays, that is where I draw the line. I have purchased 5 complete sets of tires from Mr Tire and due to this incident they have lost a customer. Please stay away from them unless you have plenty of time to sit and wait for your appointment that they will not honor and then they will lie to you. BEWARE!!!!!
• HM

  Heather Mitchell

  Jan 26, 2026
  2.0
  While I was thankful they got the job done before the big storm and I do understand they were busy that is the only reason I give 2 stars. My overall experience was not horrible except for that I had an appointment that I said I was going to wait for my vehicle when making the appointment was scheduled for 10:30 am the vehicle was not taken back until a little after 1:30 pm. When we walked in the guy asked are you waiting or dropping off we said waiting he chuckled and said oh I wouldn’t do that it is a 2 or 3 hour wait… okay so the appointment was to make sure we had a spot? Anyways that is not what was so bad, it was the treatment of another customer that I was upset for. There was a very elderly man waiting when we arrived I watched him sleep for a couple of hours and when they finally called him and told him his car was ready he got up with his walker shuffled to the counter paid. He then came and sat back down I’m assuming they were getting his car, the guy came and said “I am so sorry my technician took his keys with him to lunch he will be back in about 20 minutes or so.” What?! Are you kidding me, the elderly man didn’t say anything and sat quietly and waited well about 30 minutes later the technician came in gave him his keys and said “I’m so sorry” that was it and ran off. 1 would think they would have pulled his car up for him, the man couldn’t walk. I call it shuffling at best. He went outside in frigid temperatures and came back about 5-10 minutes later saying “ I can’t find my car and I can’t walk” they had his car still around back and finally 1 of the people went and pulled his car up. At this point I think maybe maybe our car was next but then they were also frantically looking for someone else’s keys to their vehicle, I believe they could not get ours back sooner because they had misplaced not 1 but 2 sets of keys. None of us were offered a discount or anything at all. They don’t even have coffee while you are waiting. Service got done in an hour. We were having 4 new tires put on. So kuddos for doing the job once it got back there. But they definitely need some organization and better customer service skills.

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