Mr. Tire Auto Service Centers

4.5
1167 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
542 Shrewsbury Commons Avenue, Shrewsbury, PA
17361, United States

Hours

Reviews

4.5
1,167 reviews
5 stars
986
4 stars
42
3 stars
11
2 stars
18
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff were frequently described as friendly, helpful, and accommodating, with some standout employees receiving specific praise.

Pricing Issues

Many customers expressed dissatisfaction with pricing, citing high costs for services and feeling overcharged for repairs.

Appointment Management

Numerous reviews highlighted poor appointment management, with customers experiencing long waits despite having scheduled appointments.

Communication Problems

Customers reported issues with communication, including mismanagement of appointments and lack of follow-up from staff.

Service Quality

While some customers praised quick and efficient service, others reported poor quality work and misdiagnoses.
  • DC
    Darren Cuthbertson
    4 days ago
    5.0
    They took good care of my car and got me in and out in a timely manner.
  • RP
    Rose Pyott
    Nov 11, 2025
    5.0
    Walked in there in bad mood from previous tire place and when I was done talking with Calub I was in a positive good mood again! Fantastic customer service. Awesome job done by mechanics. Just an overall pleasant experience. Thank you!!!
  • HF
    Hayley Flinchbaugh
    Nov 1, 2025
    1.0
    I would give a 0 if I could. I had a scheduled appointment for 730am. No one even came to open the shop until 8am. Then they told me they didn’t have the tires that I had scheduled over a week ago for. Horrible service- do not waste your time or money.
  • CK
    Craig Kehoe
    Oct 27, 2025
    1.0
    They forgot they had my car. They had not started my tires when I came back to pick up my car. It was near closing so they rushed to install tires They did not check alignment as they told me they would. They tried to say it was because the tires were delivered late in the day. But I reminded them they confirmed they had my tires when I dropped off
  • CB
    Christina Beavers
    Oct 6, 2025
    1.0
    I've been going to Mr. Tires since I was 16 (2004). This past year has been awful $120 plus for a basic oil change. Price of me being lazy for that price they don't even carry the oil service stickers. The guy gave me a sharpie and told me to go ask advance auto for one. Okay that doesn't stop me I just ordered my own. Today was the final straw. My husband went to drop off the car for new tire. Where they attempted to tell him I never made an appointment. When he showed by price summary they said maybe I forgot to push confirm. When he showed them my text confirmation he then told them it was still my fault because I never called to follow up with them about my appointment. Now that I failed to do my job they couldn't honor the price point or even find a tire in that range. I made the appointment 3 days ago at any time you could have called to negotiate price or pick a different tire instead you blame the customer at every turn. Don't bother calling guest services you won't get an answer as "They are experiencing a high volume of calls" I did call a sister location to see and they said the prices on the website aren't accurrate so if you want the right pricing call the store to check. I didn't care about the pricing more so the customer service aspect

Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provide auto maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specialize in tire changes with top brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Mr. Tire Auto Service Centers located?

It is located at 542 Shrewsbury Commons Avenue, Shrewsbury, PA 17361, USA.