Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 902 Shrewsbury Commons Ave in Shrewsbury offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
285 reviews
5 stars
141
4 stars
69
3 stars
25
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for rudeness and lack of assistance.
Product Availability
Customers frequently mention issues with stock availability and incorrect parts being recommended, leading to frustration.
Pricing
Prices are noted as reasonable by some, but others feel they are higher than competitors, especially when online discounts are not honored.
Store Environment
The store layout and cleanliness receive mixed reviews, with some customers finding it cluttered and others appreciating the cleanliness.
Employee Knowledge
There are concerns about the varying levels of employee knowledge, with some staff being very helpful while others provide incorrect information.
- AGAngela Marie GoodlingNov 10, 20255.0They are very helpful and customer service is outstanding.
- JSJohnnie SauersOct 7, 20251.0This place is a joke. Nobody knows what they're doing. Go to Napa. It's cheaper and service is way better.
- RBRandy BurinskyJul 27, 20255.0One of the best customer service experiences I can remember. I came in Sunday morning and John was working by himself. Despite a constant flow of customers, John still took the time to test and replace my car battery. He was helpful and knowledgeable with all customers, which was very impressive considering the number of different people he was assisting. I highly recommend AAP after this experience.
- AMAndy McCauleySep 15, 20185.0Broke down at gaint with my 9 month old and a truck full of groceries. Turns out my battery needed to be replaced. Kelsey and John helped the swap out my old battery. It took longer then expected due to the battery holder being seized in place. Thanks for the help Kelsey and John .
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Shrewsbury offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide battery installation services?
Yes, Advance Auto Parts offers free battery installation on most battery purchases and also provides free battery testing and recycling services.
Can Advance Auto Parts test or charge my car battery?
Advance Auto Parts can test the health of your battery but cannot charge it. They sell replacement batteries and install new ones for free with purchase.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, the store will recycle your used motor oil and batteries for free, with some exclusions applying.
What are the store hours for Advance Auto Parts in Shrewsbury?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts provides curbside pickup service for customer convenience.
Are there any discounts available at Advance Auto Parts?
A 10% military discount is offered for active duty and veteran service members.
Can I return items to a different Advance Auto Parts store?
Yes, you can return items to any Advance Auto Parts store as long as you have the item and receipt.
What nearby places can I visit before or after shopping at Advance Auto Parts?
You can visit Shrewsbury Commons, a nearby shopping center, for additional shopping or dining options before or after your visit to Advance Auto Parts.
How can nearby medical facilities help customers visiting Advance Auto Parts?
Nearby medical facilities such as UPMC Heart and Vascular Institute and several cardiologists can be convenient for customers needing health services while in the area.
Is there easy parking and access at Advance Auto Parts?
Yes, the store has free parking lot access and wheelchair accessible entrance and parking for customer convenience.