Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
193 reviews
5 stars
113
4 stars
37
3 stars
19
2 stars
3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.
Store Management
There were mixed reviews regarding management, with some customers reporting positive interactions while others experienced rudeness or lack of availability.
Product Availability
Customers generally found the store well-stocked with the parts they needed, although there were instances of incorrect pricing and issues with warranty claims.
Store Environment
The store was often described as clean and organized, contributing to a pleasant shopping experience.
Inconsistent Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service during busy times or specific employee interactions.
- HLHaley LeibelspergerJan 3, 20261.0I visited this AutoZone location to have my battery tested and possibly replaced. There were two employees present, and from the start there were clear concerns about training and professionalism. One employee stated to the other, “I know you don’t test batteries, so I’ll do it,” which did not inspire confidence. The battery was tested, but the associate appeared unfamiliar with the proper process. After the battery tested as bad, I was told they could not change my type of battery, despite the fact that this battery was previously purchased and installed by AutoZone. This was not mentioned until after the test result showed the battery was bad, which was concerning. When I questioned this, the explanation changed to discomfort removing a small cover. I was then told to try another location and informed that, even though the battery tested as bad, they were unsure whether the test result was even accurate. An associate also commented that they wished “the guys were here to help,” which was upsetting and unprofessional. Employee capability should never be tied to gender. Overall, this experience suggested either a lack of proper training or a reluctance to perform a service AutoZone provides. I left frustrated and disappointed with the level of service at this location.
- KGKirk GriffithDec 31, 20255.0I visited this location in Shillington PA Store#6437, transaction#402413 to purchase some oil & stop leak for my vehicle. items were very easy to find in store with aisles being marked accordingly. picked 2 items went up to the counter where Dawn C. greeted me with a smile, said hello and asked if I found everything I needed, I Thanked her for that...She asked for my tel#, and she stated there were 2 of me listed in the computer, she figured it out, ran my sale as Tito watched over to ensure everything went thru correctly...NO ISSUES! It's rare these days to have the opportunity to be treated with kindness, making sure I got everything I came for, was greeted in a friendly professional manner and was appreciated for my business! MUCH APPRECIATED! I will continue to visit THIS store even though it's NOT the closest one to me, but nowadays, a SMILE goes a loooonnnggg way! THANK YOU both Cindy & Tito for a pleasant experience...HAPPY NEW YEARS 2 Ya!
- ARAlexis “Storm Quill” RuckerSep 28, 20255.0Manager here was awesome to chat with and knowledgeable. Highly recommend this store.
- DDDouglas DunnAug 15, 20254.0The staff was very knowledgeable and helpful
- MDMatt DAug 10, 20255.0very helpful people!!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Shillington, PA?
AutoZone Auto Parts is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
What types of auto parts and brands does AutoZone in Shillington offer?
AutoZone carries a wide range of auto parts including brake pads, car batteries, car accessories, and aftermarket parts. Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does this AutoZone location offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services for your convenience.
Where is AutoZone Auto Parts located in Shillington?
The store is located at 2207 Lancaster Pike, Shillington, PA 19607, USA.
How can I contact AutoZone Auto Parts in Shillington?
You can call their main phone number at +1 610-568-9390 or email customer.service@autozone.com for assistance.
What kind of payment options are accepted at AutoZone?
AutoZone does not require cash only; multiple payment options are accepted including cards and other electronic payments.
Are there any nearby automotive repair services close to AutoZone in Shillington?
Yes, A and C Auto Service, which provides automotive repair and professional services, is located nearby to assist with car repairs after you shop for parts at AutoZone.
What nearby places can I visit for food or refreshments when visiting AutoZone?
Several dining options nearby include Baskin-Robbins for ice cream, Jade Garden for Chinese cuisine, Gino's Grille for American food, Viva Mexico for Mexican dishes, Crooked Hen for breakfast and brunch, and Dunkin' for donuts and coffee.
Where can I find convenience stores or pharmacies near AutoZone?
Walgreens pharmacy and convenience store, as well as Wawa convenience store and coffee shop, are located close to AutoZone for your everyday needs.
Are there any parks or outdoor attractions near the AutoZone store in Shillington?
Yes, Wyomissing Park and Wyomissing Trail Quarry Entrance are nearby parks where customers can enjoy outdoor activities before or after visiting AutoZone.