Enterprise Rent-A-Car

4.2
322 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hermitage, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hermitage location today.

Location

Enterprise Rent-A-Car
1361 E State St, Sharon, PA
16146, United States

Hours

Reviews

4.2
322 reviews
5 stars
222
4 stars
36
3 stars
11
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from certain employees.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.

Reservation Issues

Many customers experienced problems with reservations, including unavailability of booked vehicles and unexpected charges.

Overall Experience

While some customers had positive experiences with quick service and good vehicles, a significant number expressed frustration and disappointment with their rentals.
  • CL
    Codie Lynn
    Dec 23, 2025
    1.0
    So many bad reviews not gonna try out cause all the bad reviews ....
  • KW
    Kristi Weaver
    Dec 15, 2025
    1.0
    I would give this place zero stars if I could. I rented a van and their website assigned me a pickup time of noon on Saturday. First of all, couldn’t find the place because google maps takes you to an old location. Either way, showed up at noon and the building was locked up and closed, not a trace of a human which lets me know they probably even left before noon. I was not the only person waiting for a car that was supposed to be picked up at noon, there was actually a line of other people who had the same pickup time. I had to drive an additional 45 minutes to another location in order to get what I reserved and confirmed a million times. When I dropped the van back off in this location, they made excuses and never offered a thing but a meaningless “sorry”. I will never ever rent from here again, I would drive out of my way to avoid them!
  • SM
    swamp mom
    Dec 8, 2025
    1.0
    If I could rate it a -5 I would. I booked a full size truck rental for a hunting trip out west. I received a confirmation call earlier in the week and emphasized my rental needed to be full size, four wheel drive and good tires. They made a note of it on my paperwork. When I arrived to pickup the truck, they had replaced a full size with a jeep with a small bed which wouldn’t work for what I had to haul. The employee was rude and impatient and told me there was nothing he could do. He walked away without any apology or an offer to find another truck. A very disappointing start to an expensive trip. I won’t be renting from them again.
  • GB
    Gary B
    Dec 3, 2025
    5.0
    Quick and easy, friendly and helpful staff.
  • JG
    James Green
    Dec 2, 2025
    1.0
    I rented a car from them, it needed routine service and they told me they don’t have any other cars. I live 10.5 hours away and the manager told me “good luck”. I would walk before renting from them again. Horrible experience and deplorable customer service. The other employee worth your time is Brian. The others couldn’t care less about you. So much for putting the customer first, Enterprise. 👎

Frequently Asked Questions About Enterprise Rent-A-Car

Where is the Enterprise Rent-A-Car location in Hermitage, PA?

Enterprise Rent-A-Car is located at 1361 E State St, Sharon, PA 16146.

What are the operating hours for Enterprise Rent-A-Car in Hermitage?

The location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.