Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Scranton, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Scranton location today.
Location
Hours
Reviews
4.2
699 reviews
5 stars
488
4 stars
80
3 stars
26
2 stars
18
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness, with some cars being reported as dirty upon pickup.
Reservation Issues
There were multiple complaints about reservations not being honored, with customers arriving to find no vehicles available despite prior confirmations.
Pricing Concerns
Customers expressed dissatisfaction with unexpected fees, particularly regarding one-way rentals and insurance charges.
Location Performance
The Scranton location received consistent positive feedback, while other locations, like Wilkes-Barre, faced criticism for poor service.
- YVY VaNov 11, 20255.0Nice service and good people
- EGEric GNov 2, 20253.0Everything was good when I arrived. They were well staffed and didn't have to wait. After the fact, I discovered that taxes and fees were not fully disclosed or explained properly!
- JRJennifer Nunez RaldirisNov 1, 20255.0The one in wyoming ave in scranton is best and easiest place to rent a car. They are all very nice and help you with what ever issues you may have. You will leave them satisfied trust me been renting with enterprise for 7+ years never let's me down always there when I need them. Thank you 😊
- JJJoanOct 26, 20255.0The staff at enterprise on wyoming avenue in scranton were very helpful with me with my rental . Highly recommend.
- EREdward RamirezOct 10, 20251.0BEWARE: 1. You'll book a vehicle they dont make available for you. 2. You'll get a phone call early in the morning stating they dont have it available. 3. Then you show up and they have it there but its going to the bodyshop although the vehicle has no dents, no scratches. 4. The last time I saw the mini van arrive and the same person was allowed to extend their time with the van and they turned around and told me its no longer available smfh. So why allow me to book the vehicle? This is by far the worst location Wilkes-Barre location at least accommodates in pricing for the inconvenience. Hiring manager please do better they are embarrassing this company by the minute
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Scranton, PA?
Enterprise Rent-A-Car in Scranton offers a wide range of vehicles including cars, vans, auto rentals, and luxury cars to meet your rental needs.
What are the rental hours for Enterprise Rent-A-Car in Scranton?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM and on Saturday and Sunday from 9:00 AM to 1:00 PM.
How can I make a reservation for a rental vehicle at this location?
You can reserve your rental car online through their website or by visiting the reservation link provided by Enterprise Rent-A-Car in Scranton.
What payment methods does Enterprise Rent-A-Car in Scranton accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they have discounts available for active military members.
Is there an option for airport pick up when renting a car here?
Yes, Enterprise Rent-A-Car in Scranton offers airport pick-up services for your convenience.
What nearby car dealerships are close to Enterprise Rent-A-Car in Scranton?
Nearby car dealerships include Greg Barnic's Luxury Pre-Owned Vehicles, RJ Burne Cadillac, and Kelly Mazda, where you can explore automotive options or get vehicle services.
Can customers find automotive repair and parts services near this rental location?
Yes, nearby options include Parts Center - RJ Burne Cadillac, Service Center - RJ Burne Cadillac Inc, Jacobs Auto Supplies, and Scranton Transmission for repairs and automotive parts.
Are there any convenient dining options near Enterprise Rent-A-Car in Scranton?
Yes, McDonald's is located nearby, offering fast food dining for customers before or after their rental service.
What is the address and contact information for Enterprise Rent-A-Car in Scranton?
The address is 1231 Wyoming Ave, Scranton, PA 18509. You can call them at +1 570-348-2040.