Business Details
About
Truck Repair Shop
Palko Truck & Trailer dba Gary's Truck Repair provides truck repair, trailer repair, heavy-duty towing and recovery, computer diagnostics, wheel alignment, and balancing for Southwestern Pennsylvania.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Palko Truck & Trailer dba Gary's Truck Repair
604 Waltz Mill Road, Ruffs Dale, PA
15679, United States
Hours
Reviews
4.3
134 reviews
5 stars
101
4 stars
9
3 stars
6
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the quick, professional, and efficient service provided by the staff, highlighting their expertise and dedication.
Pricing
Many reviews noted fair and reasonable pricing for services, with several customers expressing satisfaction with the value received.
Customer Care
The staff, particularly Amanda and Amber, received numerous compliments for their friendliness, helpfulness, and willingness to go above and beyond for customers.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing practices and perceived overcharging, indicating a need for improved transparency.
Emergency Assistance
The business was frequently recognized for its reliable emergency roadside assistance, with many customers expressing gratitude for timely help during breakdowns.
- AOAbu Omar1 day ago5.0Ron is by far the most honest and reliable mechanic in town. He helped me out on Saturday which is his day off and he went above and beyond to fix my semi truck driver door. The nice lady at the office was very friendly and welcoming and I would recommend this shop to all drivers
- CCCarlos Hilario Cabrera5 days ago5.0Tom did a good job on replacing a wheel seal on my truck, looking forward to go back to replace one more that is starting to leak also, decent price for labor.
- JAjama AhmedNov 7, 20255.0I had a fuel leak in my truck, and the team found out that the fuel rail line was cracked. They repaired it quickly and got me back on the road. Thank you, guys, for the great service and fast turnaround!
- BIBekjarska Monitoring IncOct 30, 20255.0We used Palko for one of our driver's rollover accidents in Pa. They've handled everything efficiently and promptly. Amanda exceeded our expectations. She went above and beyond to help us resolving the pending tow invoices! Palko is fortunate to have her as part of their team! Amanda - Tri Stars Logistics Inc is beyond thankful for all your help!
- HDHassan DaherOct 27, 20255.0To start, my 2007 international eagle with a cat c15 engine stalled on the Penn turnpike, palko sent a mobile tech to come look at truck and unfortunatly couldnt get it working or fixed (it was a Sunday no parts available for truck on sunday) they quickly dispatched a heavy duty truck to tow my semi and LOADED trailer off the freeway, got my truck to their shop where their techs did a great job of diagnosing and repair the truck, im from michigan and when you break down on the road youre always afraid youre gonna get robbed, they were honest and more than fair with their pricing, I recommend palko and will be bringing my truck back to them if I ever have issues in the future, mechanic is a magician when it comes to CAT engines
Frequently Asked Questions About Palko Truck & Trailer dba Gary's Truck Repair
How long have you been in business?
Our company has been providing truck repair services since 1955, offering decades of experience in the industry.
Do you offer any guarantees/warranties for your work?
We stand behind our work by honoring manufacturers' warranties on parts and providing a 30-day guarantee on our labor services.
What services do you offer?
Our comprehensive services include truck and trailer repair, heavy-duty towing and recovery with winchout services, computer diagnostics for all makes and models, wheel alignment and balancing, welding, truck and trailer inspections, custom hydraulic hoses, air conditioning, and certified PPG body and collision repair.
Can you service all commercial tractor-trailers?
We're equipped to service and repair all makes and models of commercial vehicles currently operating on the road.
For wheel alignment, do you handle both trucks and trailers?
Indeed, our wheel alignment services cater to both trucks and trailers, ensuring proper alignment for your entire rig.
Do you offer 24 hour roadside services?
We provide round-the-clock roadside assistance to support our clients whenever they need help.
Do you handle inspections?
Our inspection services cover both state and federal requirements for trucks and trailers, ensuring your vehicles meet all necessary regulations.
How many years has Palko Truck & Trailer dba Gary's Truck Repair been in business?
The company has been providing truck repair services since 1955, offering decades of experience.
What guarantees or warranties does Palko Truck & Trailer dba Gary's Truck Repair offer on their work?
They honor manufacturers' warranties on parts and provide a 30-day guarantee on their labor services.
What types of repair and maintenance services are available at Palko Truck & Trailer dba Gary's Truck Repair?
They offer truck and trailer repair, heavy-duty towing and recovery, computer diagnostics, wheel alignment and balancing, welding, inspections, custom hydraulic hoses, air conditioning, and certified collision repair.
Does Palko Truck & Trailer dba Gary's Truck Repair service all types of commercial tractor-trailers?
Yes, they are equipped to service and repair all makes and models of commercial vehicles currently operating on the road.
Are wheel alignment services provided for both trucks and trailers?
Yes, wheel alignment and balancing services are available for both trucks and trailers.
Is 24-hour roadside assistance available from Palko Truck & Trailer dba Gary's Truck Repair?
The company provides 24/7 emergency roadside service to support clients at any time.
Where is Palko Truck & Trailer dba Gary's Truck Repair located?
They are located at 604 Waltz Mill Road, Ruffs Dale, Pennsylvania, 15679, USA.
What payment methods does Palko Truck & Trailer dba Gary's Truck Repair accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
What nearby businesses or services could I visit when coming to Palko Truck & Trailer dba Gary's Truck Repair?
Nearby are Menasha Corporation, a manufacturing and supply business; Westinghouse Electric Corporation, a public utility and home improvement provider; and Kelly Trucking, a freight and cargo service company—great places for related business visits.
Are there any transportation options near Palko Truck & Trailer dba Gary's Truck Repair to help customers find the location?
Interstate 70, a major travel and transportation route, is nearby, helping customers easily access the repair shop by road.
What other automotive-related businesses are near Palko Truck & Trailer dba Gary's Truck Repair that might help customers?
Nearby automotive services include Gary's Truck Repair and Gilkey Machine, both providing complementary vehicle repair and service options.