Valvoline Instant Oil Change

4.4
683 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Robinson Township.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
204 Costco Drive, Robinson Township, PA
15205, United States

Hours

Reviews

4.4
683 reviews
5 stars
496
4 stars
92
3 stars
21
2 stars
13
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service quality; some customers praised the thoroughness and professionalism, while others reported issues with trust and mistakes made during service.

Customer Service

Generally positive experiences with friendly and helpful staff, although some reviews noted a lack of professionalism from certain employees.

Efficiency

While many customers appreciated the quick service, others experienced long wait times and inefficiencies during their visits.

Trust and Reliability

Concerns raised about the trustworthiness of some technicians and the potential for mistakes that could lead to safety issues.

Pricing

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the service provided.
  • 77
    777 777
    Nov 17, 2025
    5.0
    Everyone was so helpful. I really appreciate help and service with my car. Employees are very helpful and professional, I can tell they know exactly what they doing. Million thanks to Jayvon and Roennie and store manager, sorry I didn’t get his name. Those guys are amazing. They took the time to find air filter in my car, and it was like in very crazy location and they did able to locate it and replace it. Air filter was so dirty I don’t think anyone ever checked. I didn’t even knew. Thank you guys so much for all your hard work, please recognize those hard working people.
  • AA
    Alex
    Nov 5, 2025
    1.0
    I used to LOVE going to this place & particular location for oil changes, you could see them working, what they were doing, etc. Workers always professional. I don't know what happened lately but it's like half of the people there are zombies. They don't check all fluids like they used to, they seem to just go right to the oil and check nothing else lately. I went in for oil change + tire rotation. After oil was changed I paid and they gave me receipt. I then asked, what about the tire rotation, did they not need rotated? And the lady replied "not yet". Then after what appeared to be a 5 minute discussion with the manager + other workers, the manager comes over (he was great + professional) and basically said we're backed up right now, if you wouldn't mind coming back I'll offer a free tire rotation. I said that's fine. He said regardless if he was there or not someone / a supervisor in charge would take care of it. I come back the very next day as I had some time. The regular employee at the PC calls over another person (maybe the supervisor for the shift) after I tell him about yesterday and hand him the business card the manager gave me... and the other guy (possibly supervisor at the time) said this... and I kid you not.... ' I don't trust the people working here right now, I'd rather you come back tomorrow ' . I got kind of flustered cause I drove out there only to be denied again for this tire rotation. He left it up to me but I was like "I don't want my damn wheel flying off, I appreciate your honesty at least". And he really kept trying to get me to NOT do it this day and kept saying he didn't trust alot of the people on shift at the moment. I'm not trying to get anyone in trouble over this but if employees are genuinely at risk for not being "trustworthy" when working on cars, they need to not be doing this line of work as this makes me fear for me and everyone else's safety that gets their car work here. This was the last straw for me. I'm gonna try and get this free rotation when the manager is there but I will not be back to this location (maybe no other valvoline after this). Regional management or someone REALLY needs to do some auditing or something over some of the people they are supposedly hiring because if god forbid an accident happens due to some employee not caring or being trustworthy, and it gets traced back to an error on Valvoline's part, that's an issue on a whole other level.
  • LC
    L Campbell
    Oct 26, 2025
    5.0
    They were friendly, polite, and explained things well even though they were very busy.
  • NC
    Nina Cerezo
    Oct 24, 2025
    5.0
    I had great service yesterday. I got my oil changed and radiator service. I never feel pressure to get a service done, and even after asking lots of questions, they still were very helpful and respectful. When my heat wouldn't kick on, they took the extra time to troubleshoot and make sure I had heat, even after all services were completed. They were so nice. Thank you! :)
  • AN
    Amanda Novak
    Oct 23, 2025
    2.0
    I usually love coming here — the team’s always friendly and fast! But this time my lease apparently aged 60,000 miles in one oil change. 😅 I questioned the mileage three times, but she was very confident it was right. Guess my car went on a road trip without me! Still a good spot overall I guess, but won’t be going back for awhile

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Robinson Township offer?

They provide quick, preventive vehicle maintenance including stay-in-your-car oil changes and a variety of maintenance solutions for all vehicle types.

Where is Valvoline Instant Oil Change located in Robinson Township?

It is located at 204 Costco Drive, Robinson Township, PA 15205, USA.