Enterprise Rent-A-Car

4.3
269 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Reading, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Reading Temple location today.

Location

Enterprise Rent-A-Car
3930 Pottsville Pike, Reading, PA
19605, United States

Hours

Reviews

4.3
269 reviews
5 stars
192
4 stars
31
3 stars
11
2 stars
2
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions with employees like Brandon, Pillar, and Anna.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including instances of customers receiving different vehicles than reserved or being charged more than expected.

Mixed Experiences

While many customers had great experiences, some reported rude service and dissatisfaction with how issues were handled, particularly regarding communication and accountability.

Cleanliness and Condition

Customers frequently noted that the cars were clean and well-maintained, contributing to a positive rental experience.

Pricing Concerns

Some customers expressed frustration with pricing, feeling that charges were higher than expected or that they were subjected to 'bait and switch' tactics.
  • CF
    Charlene Fourquet
    Jan 4, 2026
    5.0
    My entire experience with Enterprise was excellent. Brandon was incredibly kind, honest, and professional. He answered all of our questions quickly and made the entire process smooth and stress-free. Everything was handled efficiently, and we were in and out with no issues. I truly appreciate the great customer service and would definitely recommend this location.
  • JM
    Juan Montas
    Dec 20, 2025
    1.0
    Worst management every, waited less than 24 hours before my trip to call me and advice they won't have the vehicle we rent. This manager is rude, he hang the phone on me without giving a fare solution with the size of the vehicle we rent. It will be my last time renting at Enterprise. This issue was reported to Cotsco - keep your eyes open Costco members, they like to book you at a costco rate, canceled you at the last moment and re-book you ok their rate, and all of the suden the vehicle appear just by magic….
  • RS
    Robert Smithjr
    Dec 17, 2025
    1.0
    Enterprise Reading is terriable!!!!!
  • WA
    Will Amster
    Dec 8, 2025
    5.0
    If anyone is looking for fantastic customer service and price and excellent accommodation's I highly recommend this enterprise rental car and Brandon and summer helps takes care of customers
  • NF
    Noah Faust
    Nov 24, 2025
    5.0
    Worked with Blake Scmidle. 10/10 guy. Good experience. Very good customer service. Was overall just helpful, quick and very friendly.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Reading, PA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Reading?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 12:00 PM to 4:00 PM.