Advance Auto Parts

4.1
264 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3409 N 5th Street Hwy in Reading offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3409 N 5th Street Hwy, Reading, PA
19605, United States

Hours

Reviews

4.1
264 reviews
5 stars
137
4 stars
66
3 stars
28
2 stars
12
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being unprofessional and rude.

Product Availability

Customers appreciate the availability of parts, but there are complaints about receiving the wrong items and issues with returns.

Staffing Issues

Many reviews mention understaffing leading to long wait times and a lack of urgency among employees.

Overall Experience

Overall, customers have had varied experiences, with some expressing satisfaction and others indicating they would not return due to poor service.
  • S2
    sr_god 2020
    Oct 5, 2025
    1.0
    Bad place to buy parts ...I bought a distributor cap n rotor worker said was gonna arrived next day I go pick up the parts and it didn't ..so I ask for my money back manager says I can't get my money back because the part didn't arrived n I tell them that's there fault on their end so he refused to give my money back
  • BM
    Bryn Murphy
    Jul 16, 2025
    5.0
    Big shoutout to Jodie at Advance Auto! She helped me find exactly the parts I might have needed for my car troubles, and even though I ended up needing to return them, the whole process was seamless. Jodie truly looks out for what’s best for her customers—helpful, patient, and kind the whole way through. Thank you!
  • JD
    Jen DeFrain-Billger
    Jul 13, 2017
    4.0
    It's located in the middle of a shopping center among many good stores and close to multiple restaurants.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*