Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Quakertown .
While many customers praised the friendly and helpful staff, there were significant complaints about poor customer service experiences, including miscommunication and lack of accountability.
Service Quality
Several reviews highlighted the efficiency and quality of service provided by specific employees, particularly Dario and Dave, while others reported issues with incorrect work and lack of responsibility for mistakes.
Pricing Transparency
Customers appreciated competitive pricing and clear communication about costs, but some expressed frustration over unexpected charges and discrepancies between estimates and final bills.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent service and others feeling taken advantage of or dissatisfied with their interactions.
AB
Austin Baker
4 days ago
5.0
Huge shoutout to Mavis Discount Tire in Quakertown. I had two brand-new rear tires installed on Tuesday, and when I went to leave for work Thursday morning, I noticed my passenger-side rear tire was completely flat and not holding air. I called the shop and spoke with David, who was super professional and got me in right away. They checked everything out and found it was a valve stem issue. They replaced the valve stem, resealed the tire, and took care of everything at absolutely no cost. That’s real customer service. No runaround and got me safely back on the road. Appreciate you guys!!
BP
Brittany Pagano
Jan 3, 2026
1.0
This place is a JOKE. I called to get a quote for 4 tires, install and balance, I was quoted $650, I paid $722.00. I was also told that if we dropped the car off they could have it done in 3 hours…6 hours later we picked up our car. We didn’t get a call or anything, we just went because they close at 5 and at this point it was 4:30. When I called originally at 4pm, they said they tried calling me and left a voicemail (I didn’t have a missed call or voicemail) they told me I needed all new lug nuts ($160), and that it was going to take an hour to “hammer” them back on because they are swollen. They also said I needed new brakes and rotors - had those replaced in July of 2025 and they said I needed a new battery, which was replaced 3 months ago. We showed up at 4:30, my car was still on the lift, no tires on it, hood still up, no one working on it. We sat there for 20 minutes and watched them use an air gun to put the lug nuts on, not a damn hammer. We take care of our car, have been getting it serviced at valley auto group for the last 3 years, they are always honest and reasonable and only one guy works on my car. This place is a scam and I won’t be going back there.
MR
Marcuz Rivera
Dec 26, 2025
5.0
Quakertown mavis are a bunch of squared away techs, fast, efficient, and professional, they go above and beyond, but their was an older gentleman there i believe his name was walter, i wouldn’t recommend going to him if you need work done. Dave or paul are your best bets to actually get work done and not be turned away for unknown reasons. Still great shop great people. 10/10
CM
Chris Martin
Dec 20, 2025
1.0
Go anywhere but here. Unless you get this one guy that actually seems to care about his job, the rest just either don’t care or try to rip people off.
Absolutely disgraceful way to run a business. They tried to take advantage of a young female friend I know and told her she needed an engine replacement because of a timing belt issue. Quick quote of $4500+. We took it somewhere RESPECTABLE and it ended up being a throttle sensor issue. She only saved almost $4000 dollars going somewhere else.
Good luck finding a corporate line if they end up screwing you over further. You’re better off going anywhere else.
I don’t like expressing frustration, especially publicly, but I find it despicable when people or companies try to take advantage of vulnerable people. Makes me sick.
NN
Nick
Dec 19, 2025
1.0
Held off on writing this review for a while, but now that my insurance claim is finally closed and settled here I am. I would not recommend anyone ever come to Mavis. About 2 years ago they put the wrong size tire on my AWD vehicle, which caused my differential to completely break on my way home. When I called Mavis to explain what happened, and that I was broken down on the side of the road, the first thing out of his mouth was “you ordered the wrong size tire that’s not on us”. Interesting since my receipt had the correct size tire on it, but even so, you are the experts, you should be checking what size tire is needed. When I told him my recept had the correct size on it, the response was “oh that’s no problem come on back and we’ll put the right tire on for you”. Kind of hard to do than when you’re broken down on the side of the road. After my mechanic and insurance both immediately agreed that Mavis caused the damage, I was able to get my car fixed. Through the entire insurance process, Mavis refused to take responsibility and repeatedly tried to point fingers and blame on me. When I took the wrong tire back to get my money back, the guy at the counter wanted me to write down all of my credit card information because the refund “takes a while to get approved”. You can’t be trusted to put the correct tire on a vehicle, why would I trust you with my credit card information written on a sticky note? Terrible customer service who refuse to stand by their work. I get it, mistakes happen, but to immediately start pointing the finger instead of taking ownership for your work is exactly why I will never let anyone I know go to this store to get any kind of work done. I wish I remembered the guys name who ran the front desk. He offers discounts if you leave a good google review, which would explain the high rating for this location.
Frequently Asked Questions About Mavis Discount Tire
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What tire brands does Mavis Discount Tire in Quakertown offer?
Mavis Discount Tire offers a wide selection of top tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.
Do I need an appointment to get tire or auto services at Mavis Discount Tire?
No appointment is necessary as Mavis Discount Tire accepts walk-ins for all services, though appointments are recommended for some services.
What auto services are available at Mavis Discount Tire in Quakertown?
They offer tires, brakes, alignments, oil changes, batteries, suspension and exhaust repair, state inspections (at select locations), and more vehicle maintenance services.
Does Mavis Discount Tire in Quakertown have a tire price match guarantee?
Yes, Mavis Discount Tire offers a tire price match guarantee and also guarantees the price for 30 days after purchase if you provide a competitor's price quote.
Can I drop off my car and pick it up later at Mavis Discount Tire?
Yes, overnight drop-off is available where you can leave your keys in a dropbox and be contacted the next day to pick up your car.
What are the store hours for Mavis Discount Tire in Quakertown?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
What COVID-19 safety measures are in place at Mavis Discount Tire?
They follow CDC protocols including frequent cleaning, 6ft spacing in waiting areas, mandatory masks for staff and customers, and hand sanitizer availability.
Are there any dining options near Mavis Discount Tire in Quakertown for customers waiting on service?
Yes, nearby options include Subway, Papa John's Pizza, Green Chili Indian Restaurant, Big Bites BBQ, Guru Sweets & Snacks bakery, and Aloha Vietnamese & Poke Restaurant.
What automotive repair or tire shops are near Mavis Discount Tire in Quakertown?
Nearby automotive service providers include STS Tire and Auto Centers, L4 Calibration Center, Ciocca Automotive, and Meineke Car Care.
How can I reach Mavis Discount Tire in Quakertown and are there financing/payment options?
You can reach them at +1 215-845-4170 or the alternate phone +1 215-650-6653. They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.