Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E High Street in Pottstown, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pottstown, PA or call us at (610) 323-3406.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
437 reviews
5 stars
266
4 stars
98
3 stars
39
2 stars
11
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some praised staff for being helpful and knowledgeable, others reported rude and unprofessional behavior.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with finding the right parts and providing installation help.
Store Cleanliness
Feedback on store cleanliness was inconsistent, with some customers noting it was dirty while others found it organized and well-stocked.
Product Availability
Customers generally found the store well-stocked with parts, although some experienced issues with specific items being unavailable.
Professionalism
Several reviews highlighted a lack of professionalism in certain interactions, contrasting with positive experiences from other staff members.
- DRDominique RoseNov 11, 20251.0Went in this afternoon 11-11 around 1:15. No one said hello or even acknowledged me. Four different men working, one was on the phone so I will let that slide but the other three. Didn’t even break their neck to greet or even try to help. I think I know why, but I won’t go there but based off another review from someone of my demographic, it’s very telling. I’d be curious to know the color of the woman’s husband who they thought “stole” a few weeks ago too. Left and they lost a sale. I will never go back to this store and will be sharing with others.
- ABAsyria BridgesOct 15, 20251.0Alex and the guy with dreads were very rude and unprofessional. I went in for a new headlight and asked for help changing it as auto zone has before with no issues until today.
- KHKelly HughesOct 9, 20255.0Thank you to Alex! Your customer service and professionalism was five stars. Keep the good work!!
- SJSara JonesOct 5, 20251.0Unacceptable accusation and unprofessional behavior toward my husband - My husband stopped into this AutoZone twice today while trying to fix my car’s brakes. During his second visit around 2:40 PM, he was at the self-checkout when an employee suddenly came out from behind the counter and said, “Seriously, dude?” in an aggressive tone — accusing him of stealing the part he had just paid for. My husband was completely shocked. He even offered to show proof of his transaction on his phone, and the employee just replied, “Nah, it’s okay,” and walked away. That is not how a situation like that should be handled. If you’re going to accuse someone of theft, you should be absolutely sure — and if you realize you were wrong, the least you can do is apologize. This kind of treatment is unacceptable. You never know what someone is going through, and this unnecessary confrontation made an already difficult time even harder — we just lost our dog, who was like family to us. I hope management takes this seriously and reminds their staff to treat customers with respect and professionalism at all times. This is strictly for the male that was working at the high street auto zone at 2:40pm today, Sunday October 5th
- IIISFARA ISFARASep 5, 20251.0Очень плохое общение продавца
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Pottstown, PA?
The store is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.
Where is AutoZone Auto Parts located in Pottstown?
It is located at 365 E High St, Pottstown, PA 19464, US.
What types of auto parts and brands does AutoZone in Pottstown carry?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone in Pottstown offer in-store pickup and delivery services?
Yes, they provide in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in Pottstown for customer service?
You can call them at (610) 323-3406 or email customer.service@autozone.com.
Does AutoZone in Pottstown have curbside pickup or require cash-only payments?
The store offers curbside pickup and does not require cash-only payments.
Which nearby grocery stores can I visit when I come to AutoZone in Pottstown?
Redner's Warehouse Markets and Lopez Grocery are nearby grocery stores you can visit before or after your trip to AutoZone.
What automotive service options are available near AutoZone in Pottstown?
Nearby options include Miller Mountain High Performance for automotive repair and auto customization, and Performance Specialties for automotive repair services.
Are there any landmarks or places of interest close to AutoZone in Pottstown?
Yes, the Old Pottstown Historic District, a landmark and historical museum, is located nearby and worth visiting.
What online resources are available to shop or learn more about AutoZone in Pottstown?
You can shop online or find more information on their website at https://www.autozone.com/locations/pa/pottstown/365-e-high-st.html and follow their Facebook page AutoZonePottstownPA.