AutoZone Auto Parts

4.3
439 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E High Street in Pottstown, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pottstown, PA or call us at (610) 323-3406.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
365 E High St, Pottstown, PA
19464, United States

Hours

Reviews

4.3
439 reviews
5 stars
267
4 stars
99
3 stars
39
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Professionalism

There were mixed reviews regarding professionalism, with some customers reporting excellent experiences while others mentioned rude or unprofessional behavior from certain staff members.

Store Environment

Feedback indicated that the store's cleanliness and organization varied, with some customers noting it was well-kept while others described it as dirty.

Product Availability

Customers generally found the store well-stocked with parts, although some expressed frustration when specific items were not available.

Service Speed

Many reviews highlighted the quick service provided by staff, with several customers appreciating the efficiency in getting their needs met.
  • HJ
    Howard Jones
    Dec 11, 2025
    5.0
    James was so nice, professional and informative, I will recommend all my business associates to him
  • SR
    Selah Rod
    Nov 29, 2025
    5.0
    I have been to this location twice in the past few weeks and both times Matt was extremely helpful in directing me towards parts. He is very knowledgeable and welcoming.
  • DR
    Dominique Rose
    Nov 11, 2025
    1.0
    Went in this afternoon 11-11 around 1:15. No one said hello or even acknowledged me. Four different men working, one was on the phone so I will let that slide but the other three. Didn’t even break their neck to greet or even try to help. I think I know why, but I won’t go there but based off another review from someone of my demographic, it’s very telling. I’d be curious to know the color of the woman’s husband who they thought “stole” a few weeks ago too. Left and they lost a sale. I will never go back to this store and will be sharing with others.
  • AB
    Asyria Bridges
    Oct 15, 2025
    1.0
    Alex and the guy with dreads were very rude and unprofessional. I went in for a new headlight and asked for help changing it as auto zone has before with no issues until today.
  • SJ
    Sara Jones
    Oct 5, 2025
    1.0
    Unacceptable accusation and unprofessional behavior toward my husband - My husband stopped into this AutoZone twice today while trying to fix my car’s brakes. During his second visit around 2:40 PM, he was at the self-checkout when an employee suddenly came out from behind the counter and said, “Seriously, dude?” in an aggressive tone — accusing him of stealing the part he had just paid for. My husband was completely shocked. He even offered to show proof of his transaction on his phone, and the employee just replied, “Nah, it’s okay,” and walked away. That is not how a situation like that should be handled. If you’re going to accuse someone of theft, you should be absolutely sure — and if you realize you were wrong, the least you can do is apologize. This kind of treatment is unacceptable. You never know what someone is going through, and this unnecessary confrontation made an already difficult time even harder — we just lost our dog, who was like family to us. I hope management takes this seriously and reminds their staff to treat customers with respect and professionalism at all times. This is strictly for the male that was working at the high street auto zone at 2:40pm today, Sunday October 5th

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Pottstown, PA?

The store is open Monday through Saturday from 7:30 AM to 10:00 PM and on Sunday from 8:00 AM to 9:00 PM.

Where is AutoZone Auto Parts located in Pottstown?

It is located at 365 E High St, Pottstown, PA 19464, US.