Pilot Travel Center

4.1
2812 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Portersville, PA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2010 New Castle Rd, Portersville, PA
16051, United States

Hours

Reviews

4.1
2,812 reviews
5 stars
1,346
4 stars
807
3 stars
382
2 stars
119
1 star
158

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While some customers reported clean facilities, many others highlighted issues with dirty bathrooms and showers, indicating a lack of consistent cleanliness.

Customer Service

Feedback on staff behavior was mixed; some praised friendly and helpful employees, while others reported rude and unprofessional interactions.

Amenities

Customers appreciated the variety of food options and good parking availability, but many expressed frustration over the lack of maintenance and availability of essential services like showers and coffee.

Value

Several reviews noted competitive fuel prices, but there were complaints about being overcharged and poor service affecting overall value.
  • HH
    HappieOatz
    1 day ago
    1.0
    Rude people! This is a travel center. People need to pull over and rest when they travel long distance. So, that's exactly what we did because we traveled a far distance to visit family. Anyway we pulled over here and needed to rest. They come out and told us and I quote " you guys need to leave this is not a place to sleep in your car. Don't come back your not welcomed here." and quote. Very rude people. Very dirty place and bathrooms. And I'm not saying it's diry because of the rude interaction we had with them. I went to bathroom and everything before all this happened.
  • TL
    Tiffany Laws
    3 days ago
    2.0
    If you're traveling and need to shower please don't bathe here the water is brown, unsafe, and not clean the customer service here is great but they need to fix the water asap
  • JJ
    Jennifer Shields (Jen)
    6 days ago
    5.0
    Very clean n a lot of nice things to buy
  • EK
    Eric king
    6 days ago
    1.0
    I have watched the guy with the glasses behind the counter talk about customers when they've walked passed this morning. Just completely unprofessional
  • LW
    Laferty Wilfong
    Dec 5, 2025
    1.0
    Got fuel and checked on the showers. Said there were two available. Go inside and all the showers were empty and no one cleaning them, the whole shower area stunk. I told the manager I wanted to cancel my ahower because obviously no one is cleaning them. She said the showers are all occupied. I said no, there's 3 back there with the doors open and no one is cleaning them. Manager was rude and lied to me.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.