Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Pocono Summit, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mount Pocono location today.
Location
Hours
Reviews
4.2
412 reviews
5 stars
274
4 stars
58
3 stars
16
2 stars
8
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Tabitha and Josh for their exceptional service.
Reservation Issues
Several reviews highlighted problems with car availability despite having reservations, leading to frustration and disappointment for customers.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers reporting dirty cars and issues with tires.
Efficiency
Customers appreciated the quick rental process and efficient service, with many noting minimal wait times.
Overall Satisfaction
While many customers expressed satisfaction with their experiences, there were notable complaints about poor service and lack of accountability in certain situations.
- RFRobert FurphyNov 11, 20255.0Always nice renting from the Pocono Summit Enterprise! Just rented a vehicle for a family event and I dealt with Josh. He was very friendly and engaging. He made the whole process easy.
- LSLuis SantosNov 7, 20251.0This is the worst place to rent a vehicle! Don't waste your money; they promise you one thing, and when you get there, they tell you something else.
- JXJeanie XiongOct 21, 20254.0I had rented a nissan rogue but sadly they didnt have it when I got there i would of had to wait another hour so they gave me and my husband a nissan altima which was nice and a little cheaper thank u for making oyr day special with friends 🧡
- MLMichelle LuyandoOct 20, 20255.0I wanted to take a moment to say thank you for the incredible customer service I received. From the moment I walked in, I felt welcomed, respected, and taken care of. It’s not often that a company makes the rental process feel so easy and stress-free, but Enterprise truly went above and beyond. I especially want to recognize Nelcys, who was absolutely amazing. She was patient, kind, and so professional. She took the time to explain everything clearly and made sure I had exactly what I needed. Her warm attitude and genuine care made a huge difference, and she turned what could have been a stressful day into a positive experience. People like her are rare, and she truly represents the best of customer service. Thank you, Enterprise, for having such dedicated employees and for treating your customers with respect and kindness. Please know that this experience left a lasting impression, and I will definitely continue to choose Enterprise in the future. With appreciation, Michelle
- FPFrancis PlowchaOct 18, 20251.0Horrible experience the staff did not have a car for me even though I had reservation. Was told they called me when I never received a call than I called a different location in Strousburg and reserved a vehicle with them and when I arrived they did not have a car for me also. Very disappointing will never use this company again. Stay away. If I could give no stars I would.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Pocono Summit?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.
What are the operating hours of Enterprise Rent-A-Car at the Mount Pocono location?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a rental reservation online for Enterprise Rent-A-Car in Pocono Summit?
Yes, you can reserve your rental car online through their website or the provided reservation URL.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer any discounts?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
What is the address and contact phone number for Enterprise Rent-A-Car in Pocono Summit?
The location is at 2671 Route 940, Pocono Summit, PA 18346, and the phone number is +1 570-895-4490.
Are there any fitness centers near Enterprise Rent-A-Car where I can work out during my visit?
Yes, Gymnasia Fitness Center is nearby and offers gym and active life services that you can visit before or after renting a car.
Where can I find dining options close to Enterprise Rent-A-Car in Pocono Summit?
You can enjoy meals at nearby places such as Roberto's Pizza and Restaurant or Winner Chinese Restaurant, both great choices for food near the rental location.
Are there any nearby services for mailing or shipping near Enterprise Rent-A-Car?
Yes, the United States Postal Service and Multiservices Pocono Solutions, offering shipping centers and postal services, are located nearby for your convenience.
Is Enterprise Rent-A-Car owned by women and what languages are spoken at this location?
Yes, this Enterprise Rent-A-Car location is women-owned and services are provided in English.