Location.com logo
Brand Certified

Ken Pollock Volvo Cars

4.7
(779 reviews)

Business Details

339 Highway 315, Pittston, PA
18640, United States
(570) 655-4575
https://www.kenpollockvolvocars.com/

About

Volvo DealerVolvo
When you step foot in to Ken Pollock Volvo Cars, you become family. We take pride in our commitment to customer service and in every new or used vehicle that we sell. As a recipient of Volvo Cars most prestigious Excellence Award for Sales and Service Customer Satisfaction two years in a row, it's clear that our customers are our top priority. Serving NEPA, Scranton, Wilkes-Barre and all of Luzerne and Lackawanna Counties, Ken Pollock Volvo Cars is conveniently located directly off Interstate 81 and the Pennsylvania Turnpike on Highway 315 in Pittston, Pa. Stop by and browse over 100 new and used vehicles, where Murad Elbattah, General Manager, along with our experienced sales staff are happy to help you find a car that perfectly fits both your style and budget!

Location

Ken Pollock Volvo Cars
339 Highway 315, Pittston, PA
18640, United States

Hours

Reviews

4.7
779 reviews
5 stars
672
4 stars
36
3 stars
20
2 stars
11
1 star
40

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales team, particularly Eric and Trevor, for their professionalism, knowledge, and no-pressure approach during the car buying process.

Customer Service

Many reviews highlighted the excellent customer service provided by the staff, with particular mentions of their responsiveness and willingness to assist throughout the purchasing process.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences at Ken Pollock Volvo, often mentioning they would recommend the dealership to others and return for future purchases.

Communication

Several customers noted the clear and effective communication from the sales team, which contributed to a smooth and enjoyable buying experience.

Service Issues

A few customers reported negative experiences related to service and follow-up, indicating some inconsistencies in post-purchase support.
  • JK
    Julia Kanavy
    3 days ago
    5.0
    I had a wonderful experience when recently purchasing my 2026 Volvo XC60 from Ken Pollock Volvo and can not express enough gratitude towards Salesman Eric Peters. From the very first conversation to the moment I pulled off the lot in my dream car, and even after, everything has been handled with great patience, professionalism and honesty. I went to look at Volvos as they have always been my dream car. I did not expect to take the leap considering this is only my second car purchase. Eric Peters and the rest of the Ken Pollock Volvo team made it not only possible for me to confidently purchase the vehicle, but they made the entire process process smooth, as stress-free as possible and very enjoyable! I never felt any prsssure and was met with patience, transparency, and respect. Eric stands out for his professional, confident and friendly attitude, attention to detail and willingness to go above and beyond to answer every question and assist in making the car purchasing experience truly special. Driving away from Ken Pollock in my dream car was an unforgettable moment, and I am incredibly grateful for the outstanding service that made it possible. I highly recommend working with salesman Eric Peters and the rest of the team at Ken Pollock Volvo.
  • BB
    Bambi Bartoletti
    3 days ago
    5.0
    Just bought my fourth Volvo from Ken Pollock yesterday. I always work with Eric Peters & he’s the best! He worked really hard to get me a great deal and the exact car that I wanted!
  • TB
    tim brennan
    Feb 24, 2026
    5.0
    I had the pleasure of buying a used truck from this dealership. Initially I inquired about the truck on auto trader. The salesman Erik contacted me immediately. He was very professional and accommodating throughout the entire process of my purchase. Any question I had was answered in a very timely manner. He was not pushy one bit! (as most of my experiences with salesman have been) Erik was amazing to work with as well as everyone I delt with at Ken Pollock Volvo. I would recommend this team (especially Erik) to anyone who is in search of a new (or used) vehicle.
  • CC
    Carrie Colaiezzi
    Feb 16, 2026
    5.0
    Trevor introduced himself to us while we were shopping for a used Volvo. THIS is the guy you want to talk to!! Trevor Is extremely knowledgeable in all things Volvo. Not only did he know about all the bells & whistles of the car, but he was also very knowledgeable about Volvo as a corporation and the evolution of its cars over the years. Trevor is courteous, patient, and honest. The Ken Pollack Volvo Management and staff were a wonderful to work with. The General Manager, Cory, was honest, fair, and worked with us in getting the best deal possible. Overall, it was a wonderful experience. I would highly recommend giving them a visit!
  • KF
    Kristi Farinelli
    Feb 14, 2026
    5.0
    Had a great new car buying experience! Cory helped us figure out the deal, Chelsea showed us all the car's features, and David took care of the paperwork. Feeling great about the new purchase and looking forward to going back to the dealership for scheduled maintenance etc.

Frequently Asked Questions About Ken Pollock Volvo Cars

What types of vehicles does Ken Pollock Volvo Cars offer?

Ken Pollock Volvo Cars offers over 100 new and used Volvo vehicles to suit various styles and budgets.

What are the hours of operation for Ken Pollock Volvo Cars?

The dealership is open Monday to Thursday from 9 AM to 7 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 4 PM. It is closed on Sundays.

Brand Certified Facts from Ken Pollock Volvo Cars

Ken Pollock Volvo Cars partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others