Certified by Ken Pollock Volvo Cars • Mar 01, 2026
About
Certified by Ken Pollock Volvo Cars • Mar 01, 2026
Volvo DealerVolvo
When you step foot in to Ken Pollock Volvo Cars, you become family. We take pride in our commitment to customer service and in every new or used vehicle that we sell. As a recipient of Volvo Cars most prestigious Excellence Award for Sales and Service Customer Satisfaction two years in a row, it's clear that our customers are our top priority.
Serving NEPA, Scranton, Wilkes-Barre and all of Luzerne and Lackawanna Counties, Ken Pollock Volvo Cars is conveniently located directly off Interstate 81 and the Pennsylvania Turnpike on Highway 315 in Pittston, Pa. Stop by and browse over 100 new and used vehicles, where Murad Elbattah, General Manager, along with our experienced sales staff are happy to help you find a car that perfectly fits both your style and budget!
Location
Certified by Ken Pollock Volvo Cars • Mar 01, 2026
Certified by Ken Pollock Volvo Cars • Mar 01, 2026
Reviews
4.7
779 reviews
5 stars
672
4 stars
36
3 stars
20
2 stars11
1 star
40
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team, particularly Eric and Trevor, for their professionalism, knowledge, and no-pressure approach during the car buying process.
Customer Service
Many reviews highlighted the excellent customer service provided by the staff, with particular mentions of their responsiveness and willingness to assist throughout the purchasing process.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences at Ken Pollock Volvo, often mentioning they would recommend the dealership to others and return for future purchases.
Communication
Several customers noted the clear and effective communication from the sales team, which contributed to a smooth and enjoyable buying experience.
Service Issues
A few customers reported negative experiences related to service and follow-up, indicating some inconsistencies in post-purchase support.
JK
Julia Kanavy
3 days ago
5.0
I had a wonderful experience when recently purchasing my 2026 Volvo XC60 from Ken Pollock Volvo and can not express enough gratitude towards Salesman Eric Peters. From the very first conversation to the moment I pulled off the lot in my dream car, and even after, everything has been handled with great patience, professionalism and honesty.
I went to look at Volvos as they have always been my dream car. I did not expect to take the leap considering this is only my second car purchase. Eric Peters and the rest of the Ken Pollock Volvo team made it not only possible for me to confidently purchase the vehicle, but they made the entire process process smooth, as stress-free as possible and very enjoyable! I never felt any prsssure and was met with patience, transparency, and respect.
Eric stands out for his professional, confident and friendly attitude, attention to detail and willingness to go above and beyond to answer every question and assist in making the car purchasing experience truly special.
Driving away from Ken Pollock in my dream car was an unforgettable moment, and I am incredibly grateful for the outstanding service that made it possible. I highly recommend working with salesman Eric Peters and the rest of the team at Ken Pollock Volvo.
BB
Bambi Bartoletti
3 days ago
5.0
Just bought my fourth Volvo from Ken Pollock yesterday. I always work with Eric Peters & he’s the best! He worked really hard to get me a great deal and the exact car that I wanted!
TB
tim brennan
Feb 24, 2026
5.0
I had the pleasure of buying a used truck from this dealership. Initially I inquired about the truck on auto trader. The salesman Erik contacted me immediately. He was very professional and accommodating throughout the entire process of my purchase. Any question I had was answered in a very timely manner. He was not pushy one bit! (as most of my experiences with salesman have been) Erik was amazing to work with as well as everyone I delt with at Ken Pollock Volvo. I would recommend this team (especially Erik) to anyone who is in search of a new (or used) vehicle.
CC
Carrie Colaiezzi
Feb 16, 2026
5.0
Trevor introduced himself to us while we were shopping for a used Volvo. THIS is the guy you want to talk to!! Trevor Is extremely knowledgeable in all things Volvo. Not only did he know about all the bells & whistles of the car, but he was also very knowledgeable about Volvo as a corporation and the evolution of its cars over the years. Trevor is courteous, patient, and honest. The Ken Pollack Volvo Management and staff were a wonderful to work with. The General Manager, Cory, was honest, fair, and worked with us in getting the best deal possible. Overall, it was a wonderful experience. I would highly recommend giving them a visit!
KF
Kristi Farinelli
Feb 14, 2026
5.0
Had a great new car buying experience! Cory helped us figure out the deal, Chelsea showed us all the car's features, and David took care of the paperwork. Feeling great about the new purchase and looking forward to going back to the dealership for scheduled maintenance etc.
Frequently Asked Questions About Ken Pollock Volvo Cars
What types of vehicles does Ken Pollock Volvo Cars offer?
Ken Pollock Volvo Cars offers over 100 new and used Volvo vehicles to suit various styles and budgets.
What are the hours of operation for Ken Pollock Volvo Cars?
The dealership is open Monday to Thursday from 9 AM to 7 PM, Friday from 9 AM to 6 PM, and Saturday from 9 AM to 4 PM. It is closed on Sundays.
Where is Ken Pollock Volvo Cars located?
Ken Pollock Volvo Cars is located at 339 Highway 315, Pittston, PA 18640, USA, conveniently accessible off Interstate 81 and the Pennsylvania Turnpike.
How can I contact Ken Pollock Volvo Cars?
You can reach Ken Pollock Volvo Cars by phone at +1 570-655-4575 or by email at volvo@kpautogroup.com.
Does Ken Pollock Volvo Cars have an official website?
Yes, their website can be visited at https://www.kenpollockvolvocars.com/.
What makes Ken Pollock Volvo Cars stand out in customer service?
The dealership has received Volvo Cars’ prestigious Excellence Award for Sales and Service Customer Satisfaction two years in a row, emphasizing their top priority on customer service.
Is there a nearby collision center linked to Ken Pollock Volvo Cars?
Yes, the Ken Pollock Collision Center is located nearby, offering automotive repair and parts services, complementing your vehicle needs.
What nearby gas stations can I visit when coming to Ken Pollock Volvo Cars?
There are multiple nearby gas stations including Exxon & Mobil Stations, Exxon, and Joe’s Kwik Mart, convenient for fueling your vehicle before or after visiting the dealership.
Are there restaurants close to Ken Pollock Volvo Cars where I can grab a meal?
Nearby dining options include Subway, Arby’s, Perkins Restaurant & Bakery, and Chefs Corner on Main, ideal for a quick bite around your visit.
Is there a park near Ken Pollock Volvo Cars where I can relax?
Yes, Pittston Township Park is nearby and offers a place for relaxation or a stroll before or after your car shopping experience.
Brand Certified Facts from Ken Pollock Volvo Cars
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Certified March 01, 2026Yext Knowledge Graph
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