Monro Auto Service and Tire Centers

Reviews

• TA

  tuğba arıtürk

  1 day ago
  5.0
  I’ve been coming here for years and was never satisfied before. However, I came in today for my car inspection, and the new staff are very attentive, helpful, and friendly. Chris and Teooyn are excellent workers, and I am very pleased with the service. Thank you for everything.
• AJ

  Andrew Jose

  Apr 6, 2026
  5.0
  I gotta say that Richard and his Crew went above & beyond last Saturday before Easter in serving my car as a walk-in on a busy Saturday. Richard was very patient and friendly in educating me hands on as to what he was doing with my brakes and rotors. It was expensive as expected but Those guys were CHAMP!! The shop was clean and the customer service supberb! Highly recommend Richard’s shop as he was amazing and alleviated much of my anxiety in preparing my brakes and rotors which by the way is running super smoothly. I just happened to drive by seeing the shop and pulled in as I was traveling from West Virginia on a road trip. THANKS GIYS! Awesome job! Will definitely stop by again sometime when I’m in town! Take care
• AO

  Alexis O'Donnell

  Apr 6, 2026
  5.0
  I brought my car here at the recommendation of someone else- I was not disappointed! The staff is very kind and willing to walk you through what needs to be done- I felt like their prices were fair and they got me in and out as quickly as they could. Special thanks to Richard, who went above and beyond. I will be back!
• TS

  Taylor Shaw

  Apr 2, 2026
  5.0
  The employees were very professional and respectful! They answered all of my questions and concerns and completed the work in a timely matter. I will be back to get more work done on my car. All together, very happy with my experience.
• SK

  Sean Kullman

  Mar 28, 2026
  1.0
  I am writing to express my dissatisfaction with the service I received at your shop during my recent visit on Sunday. As I am from out of town, I scheduled an early appointment due to my check engine light being on. Upon arrival, I was told the work would take about an hour. However, after returning from breakfast, I noticed my car was still parked in the same spot and had not been touched. It was only after I went inside to inquire about the status that my vehicle was finally brought in for service. After several hours and multiple follow-up calls from my end, I was informed that the oil had been cleaned, which resolved the issue. While I was not charged for the oil when I paid for the estimate, I was told as I was leaving that if the light returned, the mechanic suspected it was likely a belt issue. Unfortunately, the check engine light came back on only two hours after I left Chicago. I am very disappointed with the lack of communication, the delay in starting the work, and the fact that the primary issue remains unresolved.

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