Safelite AutoGlass

4.5
376 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Pittsburgh area, turn to Safelite AutoGlass . Those in central Pittsburgh or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 10914 Frankstown Rd, Safelite AutoGlass Pittsburgh repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
10914 Frankstown Rd, Pittsburgh, PA
15235, United States

Hours

Reviews

4.5
376 reviews
5 stars
310
4 stars
24
3 stars
7
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the professionalism, friendliness, and efficiency of the staff, highlighting their thoroughness and attention to detail.

Communication

Many reviews noted excellent communication throughout the process, including timely updates and clear explanations of services.

Timeliness

Several customers appreciated the quick turnaround times for windshield replacements and repairs, often completed ahead of schedule.

Customer Experience

Overall, customers reported positive experiences, with many expressing satisfaction with the ease of scheduling and the welcoming atmosphere of the facilities.

Issues with Products

Some customers raised concerns about receiving incorrect parts or subpar materials, leading to frustration with the service.
  • BF
    Ben Furman
    Nov 3, 2025
    5.0
    Needed my windshield replaced before I took a trip to Buffalo and the guys at Safelite took really good care of me! Very friendly and professional and got the job done in amazing time! Highly recommend this location!
  • FR
    Frank Radeshak
    Oct 31, 2025
    3.0
    The windshield replacement was done as scheduled. The lady at the front desk was very pleasant and explained everything thoroughly. My only complaint is that I had to clean my new windshield that was left smudged and dirty.
  • LS
    Lacy Smiesko
    Oct 29, 2025
    5.0
    Have had 2 windshields replaced at this location and always have a good experience. Would recommend for quick and reliable service!
  • LL
    LisaN
    Oct 27, 2025
    5.0
    They were great, very organized.Easy to get into schedule once we realized the repair was a replacement.They called me and rescheduled.I didn't have to call them.I was very impressed. And the technician did a fabulous job.
  • CB
    Charlie Blenko
    Oct 25, 2025
    1.0
    If you want to have your time wasted, Safelite is just the trick! A rock hit my windshield and turned into a crack bad enough to require windshield replacement. I drive a car with eyesight technology for adaptive cruise control and related features. I scheduled an appointment to replace my windshield through my insurance. Four appointments and one month later, Safelite finally replaced the windshield and successfully recalibrated the camera. The techs admitted early on that often OEM glass is required to allow the camera to work. However, they had to follow the “Safelite protocol” which somehow necessitated them replacing the windshield TWICE with cheap aftermarket glass that is incompatible with the camera. Then they insisted on replacing the camera itself which is a $2,700 part. Finally they reached the answer they admitted they already knew to replace the windshield with OEM glass. All told, they gave me a generous $50 off my $250 deductible and still charged my insurance nearly $4,000 for all the parts and labor. The experience was incredibly frustrating. To anyone, especially who drives a car with eyesight technology, I cannot recommend avoiding Safelite more!

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass in Pittsburgh located?

Safelite AutoGlass Pittsburgh is located at 10914 Frankstown Rd, Pittsburgh, PA 15235.

What types of auto glass services does Safelite AutoGlass offer?

They provide auto glass installation and repair, windshield chip and crack repair, back and side glass replacement, power window repair, and more.