Penske Truck Rental

Reviews

• DC

  Dwayne Conover

  Feb 12, 2026
  3.0
  3hrs to get in shop truck pushing anti freeze told them probably head gasket told me radiator cap was bad .told them service was bringing me a truck from west Virginia told me i was good to go with this one got 79 miles up the road out of antifreeze 2hrs mobile mechanic came said the same thing head gasket or egr 3hrs for them 2 bring me the other truck I was supposed to get .then no mattress for the bottom bunk had to take it out of the other truck .5 times for road side because of antifreeze issues
• WV

  Wayne Vega

  Jan 5, 2026
  1.0
  This shop mechanics don’t know how to properly diagnose def problems I came in with two check engine lights on the screen on the dashboard saying def issues all they did is put it in manual registration and say it is fixed I left there and about 200 miles later the check engine light came back on with the the same issue I went to a different Penske shop and they found what the problem actually was and fixed it correctly I won’t go back to this shop again there mechanics don’t know how to properly diagnose issues with trucks very poor service here
• OC

  Omni CL

  Dec 9, 2025
  1.0
  have nothing else to do? Call this guys they will for sure make wait maybe an hour in a good day! Are confused about what you need? no worries this guys are more confused about what they actually do than you will ever be in your entire life! What a waste of time!
• SF

  SRT Fleet

  Oct 16, 2025
  1.0
  Worst experience ever with Penske. We dropped our truck off on October 1st just to replace the starter, and it’s still not fixed. Every time we call, they have a new excuse — they did not even ordered the part until recently and now they ordered the wrong part and still waiting. Absolutely terrible service.
• PM

  Paul Menser

  Sep 20, 2025
  1.0
  If I could give zero stars I would! Trust me when I tell you that you do not want to do business with these people. They could care less about the customer or their business. If you need something fixed forget it, you will be waiting for a long time. I have a truck there for a periodic service and I also included a couple small items to be fixed, nothing major and surely not enough for them to have it for 2 weeks. They still have the truck and we don't have any idea when we'll get it back because every time we ask they lie to us. If you are trying to make money with a lease truck from them I would suggest you using their competition. I hope this helps someone.

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