NTB-National Tire & Battery

4.4
831 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Pittsburgh today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
5525 Penn Ave, Pittsburgh, PA
15206, United States

Hours

Reviews

4.4
831 reviews
5 stars
664
4 stars
38
3 stars
20
2 stars
14
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mike and the team received high praise for their friendly, helpful, and professional service, with many customers recommending them for their excellent communication and support.

Efficiency

Customers frequently noted the quick turnaround times for tire repairs and replacements, often being in and out in under an hour.

Mixed Experiences

While many reviews highlighted positive experiences, there were also complaints about long wait times and poor service during busy periods, particularly regarding appointments.

Honesty and Transparency

Several customers appreciated the honest assessments of their vehicle needs, with many noting that they were not pressured into unnecessary services.

Management Issues

There were mentions of inconsistent service quality, particularly with new management, leading to some negative experiences.
  • AW
    Amelia Wilder
    2 days ago
    5.0
    Rhe was super helpful and made sure I got all the help I needed! They did a great job fixing my flat tire super quickly.
  • BS
    BOBBY SANFORD
    Dec 30, 2025
    1.0
    NTB has poor customer service the way they schedule it through the Internet and everything is horrible and they always trying to raise the price and they never honored your appointments. Never going to be again.
  • MM
    Michelle
    Dec 29, 2025
    5.0
    NTB was recommended to me by a trusted colleague the first time I had a flat. I’ve gone here ever since for a second flat and most recently a tire repair. 10/10 service. Mike was wonderful and got me in and out in an hour despite their heavy workload. Thanks, again!
  • ST
    Sophia Tan
    Dec 20, 2025
    5.0
    We got a flat tire from a storm drain on Penn Ave and happened to pull over into NTB’s parking lot. Mike and his team got to work despite the fact they were closing in ~20 minutes. They replaced my tire, and we were out of there in 45 minutes. They were very professional and friendly; we’d highly recommend this location! Thank you Mike!
  • KS
    Kate Semple
    Dec 20, 2025
    5.0
    I’ve gone to this NTB location twice recently, once for a planned appointment and again today for a surprise issue. Each time I had great experiences with Mike and Rhee, who were both communicative and kind, and super helpful. They got me in and out in record time today, despite being super busy and having to order in 2 parts to complete the job.

Frequently Asked Questions About NTB-National Tire & Battery

What services does NTB-National Tire & Battery in Pittsburgh offer?

NTB offers tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.

What are the operating hours for NTB-National Tire & Battery on weekdays?

NTB is open from 8:00 AM to 6:00 PM Monday, Tuesday, Wednesday, and Friday; until 8:30 PM on Thursday.