Monro Auto Service and Tire Centers

4.5
461 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
297 Mt. Lebanon Blvd., Pittsburgh, PA
15234, United States

Hours

Reviews

4.5
461 reviews
5 stars
393
4 stars
12
3 stars
6
2 stars
6
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, particularly highlighting the manager Brianna for her helpfulness.

Upselling Concerns

Several reviews expressed frustration over aggressive upselling tactics, with customers feeling pressured to purchase unnecessary services or repairs.

Pricing Issues

Numerous customers reported feeling that prices were excessively high compared to other local shops, with some stating they received significantly lower quotes elsewhere.

Service Quality

While some customers had positive experiences with quick and efficient service, others reported dissatisfaction with the quality of repairs and diagnostics.

Trustworthiness

A recurring theme was a lack of trust, with multiple customers feeling that they were misled about the condition of their vehicles and the necessity of repairs.
  • KL
    Katie Levine
    Nov 14, 2025
    1.0
    I had a very unpleasant experience at this Monro location. I was told on the spot that I had to replace my tires immediately in order to pass inspection, and the pressure to make an instant decision felt really uncomfortable. Their prices were extremely high compared to other shops, clearly banking on convenience. What made the experience even worse was the inconsistency — I was first told they didn’t have the tires available, and then suddenly they did. The whole situation felt disorganized and, honestly, like they were playing games. Overall, it came across as a place where you’re expected to agree to every service they suggest based solely on their word, or else risk failing inspection. I wouldn’t recommend this location based on my experience.
  • DI
    Donna Lee Irwin
    Nov 10, 2025
    5.0
    Ryan took great care of me, getting my car in, inspected & checked out!!
  • DD
    Deana DeVault
    Oct 31, 2025
    5.0
    Called Saturday morning because my coolant light came on Friday night. I also needed 2 front tires; one the thread was showing and it was supposed to rain that day. The place I usually take my Audi to takes at least a week to get in and it’s always an issue getting an appointment. So not only did Monro find the source of the leak, they drove to a place to 40 minutes away to pick up the tires I needed, put them on, and did an alignment, ALL ON A SATURDAY WITH NO APPOINTMENT SCHEDULED!! They really saved my day and made me feel safe!! They were all super nice too!! THANK YOU MONRO!!
  • RH
    Russ Hanson
    Oct 13, 2025
    5.0
    Stopped to see about a new noise in front after shock/strut work. They looked thoroughly but couldn’t source the noise. They were however able to recommend $4300 of front end work in an estimate I didn’t ask for. That’s service!
  • TC
    Tara Crutcher
    Oct 13, 2025
    2.0
    Replaced all 4 tires and steering ball joints-left grease inside and outside my car

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides a wide range of automotive care services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located?

The center is located at 297 Mt. Lebanon Blvd., Pittsburgh, PA 15234, USA.