Julian and Mangi received consistent praise for their exceptional customer service, being described as friendly, helpful, and accommodating.
Honesty and Transparency
Many customers appreciated the honest assessments of their vehicle needs, with several noting that unnecessary services were not pushed.
Efficiency
The team was frequently commended for their quick service, with many customers reporting fast turnaround times for repairs and maintenance.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences related to service quality and perceived upselling tactics.
Cleanliness and Environment
The facility was noted for being clean and providing a comfortable waiting area, contributing to a positive customer experience.
CY
Carla Young
Nov 6, 2025
5.0
Outstanding service!
NQ
Naima Quarles-Burnley
Oct 25, 2025
5.0
Mangi was great! Fantastic customer service, he and the team were courteous, attentive, and efficient! Thank you for getting me back on the road quickly!
LS
Larry Shaffer
Oct 23, 2025
5.0
Another garage had informed me that I needed new tires and brakes. However, upon inspection, your team determined that only an alignment and new brakes were necessary, rather than selling me unnecessary tires. I truly appreciate this honest and transparent approach.
I have frequently worked with Julian, who I believe is the manager, for both our company's work vehicles and now my personal vehicle. Julian consistently takes the time to thoroughly explain all services and is always polite and professional. His outstanding service is a significant reason why I continue to choose this business.
AL
Ainsley Lederer
Oct 19, 2025
5.0
My tire valve stem broke and they replaced it quickly, and filled air in all my tires! I was shocked that they didn’t charge me an arm and a leg just for labor costs. I was extremely grateful and will be coming back here in the future!
KK
King
Oct 10, 2025
5.0
I came in for a routine check-up and general maintenance, and Julian made the whole experience super smooth and easy. He was professional and friendly. He took the time to explain everything clearly. You can tell he genuinely cares about great customer service. Thanks to Julian and the goodyear team for making car maintenance stress-free
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes, by qualified mechanics.
What are the operating hours of Goodyear Auto Service?
The center is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
Where is Goodyear Auto Service located?
It is located at 5913 Station Street, Pittsburgh, PA 15206-2956, USA.
Does Goodyear Auto Service offer in-store pickup services?
Yes, in-store pickup services are available.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility features wheelchair-accessible entrance and restroom.
Can I make an appointment online at Goodyear Auto Service?
Yes, you can make an appointment online through their reservation website.
Are there any nearby restaurants where I can eat while my car is being serviced?
You can visit nearby eateries such as Vento's Pizza, Union Pig and Chicken (a barbecue restaurant), Pho and Roll Vietnamese Kitchen, Reva Modern Indian Cuisine, or Sia's Garden Grown for vegetarian options.
What nearby automotive-related businesses are close to Goodyear Auto Service?
Nearby automotive businesses include Advance Auto Parts for parts and accessories and Midas for additional automotive repair and tire services.
Are there convenient locations nearby to send or receive packages while visiting Goodyear Auto Service?
Yes, the UPS Access Point location nearby offers courier, delivery, and shipping services, which can be convenient during your visit.