Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.5
180 reviews
5 stars
144
4 stars
12
3 stars
4
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the friendly and helpful staff, some reported poor communication and rude behavior from specific employees.
Quality of Repairs
Overall, customers were satisfied with the quality of repairs, noting that vehicles looked as good as new after service.
Timeliness
There were several complaints about delays and lack of communication regarding repair timelines, with some customers experiencing significant frustration.
Cleanliness and Detailing
Many customers appreciated the thorough cleaning and detailing of their vehicles upon pickup, often noting it exceeded their expectations.
- CBCharles BrinkmanDec 31, 20251.0Terrible work. Terrible customer service. DO NOT USE. Paint started to peel off my car within a week. I went back and they said it was the gloss coating. They just needed to do it again. Don’t waste your time rip off
- MMMichael MarksNov 5, 20255.0Extremely competent body shop. Excellent service.
- AGAlex GOct 27, 20254.0Bob is a good man for taking the chance with my car. I had a collision with a deer and Bob was eager to help. Although this time it was beyond repair he did refund me minus the labor which I personally believed was fair. The world needs more mechanics like Bob who are willing to take the risk for customers with very damaged vehicles.
- JWJim WeimerOct 8, 20255.0Great customer service and job well done! Front bumper and quarter panel damaged from hitting a dear. Gerber coordinated the rental car pickup and drop off. Car was done one day in advance. Interior was cleaned, very nice surprise! Very friendly staff! Highly recommend!
- WTWo Wen TanSep 24, 20252.0I have them for collision repair twice. First time the experience was great. They give me a car wise link for the progress of the repair. And the work is great. 2nd time, that's no communication what so ever. They have the vehicle 2 week, I never receive a single communication from them. I have to call them to get a status of the progress. I even ask them last week, do I ever going to get an update this week, the person answer the phone say will give me an update on Tuesday, but nothing. They finish it early, other than call me the vehicle ready to pickup that's absolutely no communication. Next time I will take my business elsewhere. After the 1st experience I thought I found a great collision repair shop, but on the 2nd they just telling me stay away from them. Deducted a star just for lies about someone reached out. I don't get a message email or voice mail indicate any1 try to contact me from the company.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
What is the address and contact number of Gerber Collision & Glass in Pittsburgh?
The address is 47 E Crafton Ave, Pittsburgh, PA 15205, USA. The main phone number is +1 412-922-8898.
What are the operating hours for Gerber Collision & Glass?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on weekends and major holidays.
Does Gerber Collision & Glass offer a guarantee on their repairs?
Yes, they provide a Lifetime Guarantee for as long as you own your vehicle on all collision repair and auto glass services.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate online via their website at https://www.gerbercollision.com/online-repair-estimate.
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa payments.
Is Gerber Collision & Glass active on social media where I can follow updates?
Yes, you can follow them on Facebook at GerberCollisionPittsburghCrafton and on Twitter under the handle @gerbercollision.
What nearby dining options are available close to Gerber Collision & Glass?
Nearby dining options include Sarafino's Homestyle Italian and Sarafino's Pasta and Pizza, both great places for Italian food, as well as the Circle Inn bar and grill.
Are there any nearby transit or freight services that might help with logistics around Gerber Collision & Glass?
Yes, R & R Express - Carnegie Terminal and GT Worldwide Logistics Inc. provide freight and transportation services nearby, useful for logistics or deliveries in the area.
What nearby amenities can customers visit before or after their appointment at Gerber Collision & Glass?
Customers may visit places like Crafton Plaza for real estate services, Rooted Hair Studio for beauty services, or Joy School of Dance for activities and entertainment.