Business Details
About
Towing Service StationAuto Body ShopAuto Repair Shop
Need roadside assistance or auto repair in Pittsburgh? For 70+ years, Ferra's Automotive Services has been providing 24/7 towing and certified service for whatever comes your way. Whether it's a fender bender or an overturned tractor trailer, our radio-dispatched trucks and trained operators have the tools to get you back on the road. Our ASE certified technicians offer complete auto repair and body work using high-tech diagnostics and equipment. From oil changes to custom paint jobs, we'll take care of your car like one of our own. Give us a call anytime - we're always here to help!
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.4
241 reviews
5 stars
195
4 stars
11
3 stars
4
2 stars3
1 star
28
What are people saying?
AI-generated from recent customer reviews
Pricing Issues
Many customers expressed dissatisfaction with high and unexpected towing and service costs, describing them as predatory or exorbitant.
Customer Service
Feedback on customer service was mixed; while some praised the professionalism and helpfulness of staff, others reported rude interactions and poor handling of complaints.
Service Quality
Several reviews highlighted excellent service quality, with quick response times and effective repairs, although there were also complaints about damage to vehicles during service.
Communication
Customers appreciated clear communication regarding pricing and service details, but some experienced issues with follow-up and responsiveness.
Overall Experience
While many customers had positive experiences and would recommend the business, a significant number reported negative experiences that affected their likelihood of returning.
- B5B 52 days ago1.0The most expensive tow Ive ever had in my life , my car has been there for 45 minutes and the price is already $450+ thats a shame !!! its holiday season & their should be a set price
- RDRiver DoeSep 18, 20251.0predatory towing prices edit: it appears that you dont even know what predatory towing actually means. this actually includes the illegal overcharging of nonconsensual towing.
- PWPaula Waid-MangrumSep 18, 20255.0Great service!! My granddaughter, Natalia, took her car for inspection, they were great and it was nice that they are located by her job! Brian was very helpful!!
- JSJeff StiehlerAug 21, 20251.0They took my engine apart which I asked them to do in order to diagnose it. Once they told me the engine was shot, i told them to stop working on it. They threw my engine in pieces into the back or my car, and pieces are literally all over the seats. Interior scuffed, marks everywhere. We called, and they don't care and hung up on us. $1,000 for them to throw an entire engine on my nice leather seats. I wouldn't take my bicycle to these clowns. This is all after the owner threatened us and yelled at us that we didn't pay the invoice. We DID pay the invoice. We had to show him the transaction from our bank, and he got his accountant on the phone to verify we did pay several days earlier. Not a single apology or anything. He just hung up. What a poor businessperson. Pretty much everything he said in his reply is false. It's pathetic.
- TTTimoyAug 8, 20251.0These are the worst set of people I ever worked with ever in my entire life of 40 years of existence I never been through what I've been through today at this tow place they are horrible I wouldn't even send my worst enemy there
Frequently Asked Questions About Ferra's Automotive Services
What services does Ferra's Automotive Services offer?
Ferra's Automotive Services provides 24/7 roadside rescue, general and body repair, truck and auto diagnostics, vehicle maintenance, wreck rebuilding, and state & emission inspections.
What are the operating hours of Ferra's Automotive Services?
They are open Monday to Friday from 8:00 AM to 4:30 PM, Sunday from 8:00 AM to 12:00 PM, and closed on Saturdays. For emergency roadside assistance, call anytime.
Where is Ferra's Automotive Services located?
They are located at 1315 Main St, Pittsburgh, PA 15215, United States.
Does Ferra's Automotive Services offer emergency roadside assistance?
Yes, they provide 24/7 roadside rescue and towing services with radio-dispatched trucks and trained operators.
What payment methods are accepted at Ferra's Automotive Services?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How long has Ferra's Automotive Services been in business?
They have been serving customers since 1945, providing over 70 years of automotive service experience.
Can you describe the expertise of the technicians at Ferra's Automotive Services?
Their technicians are ASE certified and use high-tech diagnostics and equipment to perform complete auto repairs and bodywork with quality workmanship.
What postal codes does Ferra's Automotive Services serve?
They serve the postal codes 15201, 15203, 15205, 15206, 15207, 15208, and 15216 in the Pittsburgh area.
Are there any automotive repair shops near Ferra's Automotive Services?
Yes, nearby automotive repair options include Intoxalock Ignition Interlock, E & H Auto Body Shop, E and H Auto Body, and Sacco's Automotive Services.
What nearby places can I visit after my appointment at Ferra's Automotive Services?
You can visit Kennedy Field park for outdoor activities, Sharpsburg Community Library for community events, or enjoy a meal at Polska Laska, an Eastern European restaurant nearby.