Ferra's Automotive Services

4.4
243 reviews

About

Towing Service StationAuto Body ShopAuto Repair Shop
Need roadside assistance or auto repair in Pittsburgh? For 70+ years, Ferra's Automotive Services has been providing 24/7 towing and certified service for whatever comes your way. Whether it's a fender bender or an overturned tractor trailer, our radio-dispatched trucks and trained operators have the tools to get you back on the road. Our ASE certified technicians offer complete auto repair and body work using high-tech diagnostics and equipment. From oil changes to custom paint jobs, we'll take care of your car like one of our own. Give us a call anytime - we're always here to help!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Onsite servicesAvailable

Location

Ferra's Automotive Services
1315 Main St, Pittsburgh, PA
15215, United States

Hours

Reviews

4.4
243 reviews
5 stars
196
4 stars
11
3 stars
4
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed dissatisfaction with high and unexpected towing and service charges, describing them as predatory or exorbitant.

Customer Service

Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others reported rude interactions and poor handling of complaints.

Service Quality

While some customers were pleased with the quality and speed of service, others reported damage to their vehicles and dissatisfaction with the repairs.

Professionalism

Several reviews highlighted the professionalism and expertise of certain staff members, particularly in towing and repair situations.
  • LS
    Liz S.
    1 day ago
    2.0
    Failed my inspection and they told they could reinspect it within 10 days and only if they fixed the problems. Took it to another place and was told they have 30 days for them to reinspect it since I already paid for the inspection
  • BP
    Beth Palucka
    Jan 9, 2026
    5.0
    First time ever needing a tow - Ferra’s was the quickest and cheapest service, which was so relieving for two people under stress! JJ helped calm us during our ride to the mechanic from where we ended up and made us laugh - appreciate the customer care shown and how smooth the process went. Any towing needs will be gone through Ferra’s now!
  • B5
    B 5
    Nov 21, 2025
    1.0
    The most expensive tow Ive ever had in my life , my car has been there for 45 minutes and the price is already $450+ thats a shame !!! its holiday season & their should be a set price
  • RD
    River Doe
    Sep 18, 2025
    1.0
    predatory towing prices edit: it appears that you dont even know what predatory towing actually means. this actually includes the illegal overcharging of nonconsensual towing.
  • PW
    Paula Waid-Mangrum
    Sep 18, 2025
    5.0
    Great service!! My granddaughter, Natalia, took her car for inspection, they were great and it was nice that they are located by her job! Brian was very helpful!!

Frequently Asked Questions About Ferra's Automotive Services

What services does Ferra's Automotive Services offer?

Ferra's Automotive Services provides 24/7 roadside rescue, general and body repair, truck and auto diagnostics, vehicle maintenance, wreck rebuilding, and state & emission inspections.

What are the operating hours of Ferra's Automotive Services?

They are open Monday to Friday from 8:00 AM to 4:30 PM, Sunday from 8:00 AM to 12:00 PM, and closed on Saturdays. For emergency roadside assistance, call anytime.