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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(378 reviews)

Business Details

2260 Babcock Blvd., Pittsburgh, PA
15237, United States
(412) 821-6006

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pittsburgh, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Hills location today.

Location

Enterprise Rent-A-Car
2260 Babcock Blvd., Pittsburgh, PA
15237, United States

Hours

Reviews

4.1
378 reviews
5 stars
233
4 stars
63
3 stars
15
2 stars
10
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent service.

Reservation Issues

Several reviews mentioned problems with reservations, including cars not being available despite confirmations and miscommunication about vehicle types.

Vehicle Condition

Customers reported mixed experiences regarding vehicle cleanliness and maintenance, with some receiving cars that had odors or were not in good condition.

Rental Process

The rental process was generally described as easy and efficient, although some customers experienced long wait times and issues with vehicle readiness.

Refund and Charges

There were complaints about unexpected charges and difficulties in obtaining refunds for early returns or incorrect billing.
  • MF
    Marjorie Fiscus
    Jan 31, 2026
    5.0
    Great They explain everything I. needed to know about the car!!!🚘 The gentleman who waited on me was very nice 👍
  • AK
    Amanda Kypta
    Jan 29, 2026
    5.0
    Great experience with Enterprise! Friendly staff, quick service, and a clean, reliable vehicle. Pickup and return were easy and stress-free. Highly recommend!
  • AH
    Alyse Horn
    Jan 9, 2026
    3.0
    Renting the car was simple and the person who checked me out was helpful, but they were misinformed of how drop-off works. They wrote me up for a rental from Friday-Monday, but I only needed it Friday-Sunday and was told that if I dropped it off on Sunday (they are closed and there is a drop box for the key), that I would be reimbursed for the extra day (Monday) after I returned the car. I dropped off the car on Sunday, and then later in the week I had to call several times to inquire about the $50 hold being returned and also the extra day being refunded. On the last call, the person was apologetic, but told me I would not be refunded for returning the car a day early because they are closed on Sunday's. I partially blame myself for not asking for a new contract with the correct days before leaving with the car, but I trusted that I would be refunded. I understand they are closed on Sunday's, but I'm still confused as to why on Monday (or anytime during the week after returning the car), they could not edit the invoice and issue a refund.
  • KJ
    kumba jonathan
    Jan 4, 2026
    5.0
    Garrett Scott was incredibly helpful and professional throughout the rental process, making everything smooth and straightforward despite the challenges involved. His customer-oriented approach truly stood out and turned what could have been a frustrating experience into a positive one. Jake Steel was a great guy—respectful, calm, and understanding, especially when dealing with the stress of post-accident car rentals. Dealing with rental cars after an accident can sometimes be stressful, but my experience renting with Enterprise was great thanks to their customer-oriented team. Highly recommend this location—Garrett and Jake made all the difference!
  • ED
    Erica Demas
    Dec 20, 2025
    1.0
    Rented a car months in advance. Went to pick it up on a Saturday before they closed. Drove it 12 miles home, and the low colon light came on, it was overheat & gas tank was almost on E when I was told it was just full. After being told they were sending a replacement car with the tow truck , no car! 6 hours of being on the phone I was finally told we were “bluntly lied to” they only deliver a a vehicle if further than 50 miles away. We are stranded now and have to pay almost $150 for an uber to an airport because the enterprise on Babcock refused to check their vehicles before renting, even when they see children present. This will be going to the media.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is the Enterprise Rent-A-Car location in Pittsburgh?

Our Enterprise Rent-A-Car location is at 2260 Babcock Blvd., Pittsburgh, PA 15237.

What are the operating hours of Enterprise Rent-A-Car at North Hills?

We are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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