Need a rental car in Pittsburgh, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Hills location today.
Many customers praised the staff for being friendly, professional, and helpful, particularly mentioning individuals like Garrett and Mady.
Reservation Issues
Several reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to frustration among customers.
Vehicle Condition
Customers reported mixed experiences regarding vehicle cleanliness and condition, with some receiving cars that smelled of smoke or had visible damage.
Overall Experience
While many customers had positive experiences, a significant number expressed dissatisfaction with the service and management, indicating inconsistency in customer satisfaction.
Professionalism
Feedback varied on staff professionalism, with some customers noting unprofessional behavior from certain employees during their interactions.
KM
Kylie Maceta
2 days ago
5.0
Very attentive and friendly service by Delaney L, Her service was excellent . I had a smooth rental process. Thank you for my 05/17/2025 reservation.
Alexanndria k M
RR
Roberta
Nov 15, 2025
5.0
Jake is friendly, professional, got us in & out. We returned a few hours earlier than expected, Jake knocked down charge. Happy with the service and vehicle. Keith picked us up at home. No extra charge. He was helpful with connecting our Bluetooth to car.
I won't rent anywhere else.
Thanks Jake & Keith!!
RB
Rochelle Bencho
Nov 7, 2025
5.0
I had to rent a car @ Enterprise Babcock Blvd. Brenndan has been my contact person from initially renting the vehicle to returning the vehicle. Both times he was very genuine, attentive and thorough. He made sure I felt comfortable with the vehicle before leaving. When I returned it, I thought it was going to be a long arduous process and me explaining and little dings but Brenndan remembered the little scuff mark on the seat and made the return effortlessly AND he drove me to Caliber Collision to pick up my car!
A month later, I noticed I took the rent a cars registration and mine was missing! We drove to see Brenndan @ Babcock Blvd and he searched that vehicle to find the whereabouts; he called the branch where it was located and asked them to look in the glove box to see if my registration was left inside and it was! He asked that Manager to hold it for us! Brenndan never treated us like we were a bother…..he went out of his way for us and that is a type of service you don’t come across these days! Thank you for your professionalism and assistance!
MP
Mariya Patenaude
Oct 29, 2025
5.0
Garrett the branch manager was great. Very personable. I will come back solely because of him.
RR
Ruth Reamer
Oct 4, 2025
5.0
Wonderful customized service at this Enterprise branch!