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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(286 reviews)

Business Details

2590 Library Rd, Pittsburgh, PA
15234, United States
(412) 881-7232

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pittsburgh, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Hills location today.

Location

Enterprise Rent-A-Car
2590 Library Rd, Pittsburgh, PA
15234, United States

Hours

Reviews

4.1
286 reviews
5 stars
185
4 stars
31
3 stars
17
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individuals like Tory, Josh, and Jimbo for their exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations, including overbooking and last-minute cancellations, leading to frustration among customers.

Vehicle Condition

Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers reporting issues like unpleasant odors and unclean interiors.

Efficiency

Customers appreciated the quick service and efficient processes at the location, although some noted delays during peak times.

Negative Experiences

A few reviews detailed extremely negative interactions with staff, particularly with a manager named Rick, leading to dissatisfaction and a lack of trust in the service.
  • TH
    Tom Hart
    Jan 22, 2026
    5.0
    Handled every thing very fast.
  • NG
    nicole goller
    Jan 7, 2026
    1.0
    Straight up scam artists at this one. Never had a bad experience at Enterprise but this one sucks. I'll go out of my way to another one. It was Christmas Eve and they're pulling money from me because of their mistake of my rental service getting "cancelled by another company in Texas" so I had to refile my card. Whole experience was weird and annoying. Go to a different Enterprise.
  • JD
    Jocelyn Dueck
    Jan 2, 2026
    5.0
    I am very happy with the service I received at the Castle Shannon Enterprise location. Tory went out of her way multiple times to assist me in getting an AWD Bronco. The vehicle was a lifesaver across the 40-hour drive through blizzards, ice and wind. Tory was professional, courteous, knowledgeable and communicative. I will rent here again.
  • LH
    Lisa Haller
    Dec 6, 2025
    5.0
    Tori, Josh and Jimbo are amazing. Best customer service I've ever experienced from Enterprise.
  • WW
    Whitnee
    Nov 10, 2025
    5.0
    Really nice people

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Pittsburgh?

Enterprise Rent-A-Car is located at 2590 Library Rd, Pittsburgh, PA 15234.

What are the operating hours of Enterprise Rent-A-Car at the South Hills location?

They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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