Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Pittsburgh, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Pittsburgh 11th Street location today.
Location
Hours
Reviews
3.9
351 reviews
5 stars
220
4 stars
34
3 stars
20
2 stars
10
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, although some reported negative experiences with specific employees.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including unpleasant odors and damage.
Reservation Issues
Numerous customers experienced problems with reservations, including cars not being available despite confirmations, leading to frustration and inconvenience.
Communication
Customers expressed dissatisfaction with communication regarding reservations and policies, often feeling uninformed or misled.
Overall Experience
While some customers had positive experiences and would recommend the location, others reported significant issues that led to a negative perception of the service.
- KKKevinNov 14, 20255.0The service at the 11th St office in Pittsburgh is exemplary. This is the only place I will ever rent a car as long as I live in Pittsburgh. Nick and his staff go above and beyond what is necessary for a smooth rental experience. Give these folks a raise! They all deserve it! Thanks again! See you soon.
- ECElaine CarlsonNov 12, 20255.0Friendly and competent people at this location. It was probably the most pleasant car rental experience I've ever had - and I've had quite a few! This place doesn't look like much from the outside but don't let that fool you. The car was clean and it ran well, but it was the staff that made the experience special.
- ZKZach KNov 8, 20255.0Both guys I worked with were friendly and the pick up/drop off process was a breeze! Much more reasonable requirements than some other rental agencies.
- RRRickOct 28, 20255.0Great staff and worked smoothly with the body shop (we needed a rental because our car was hit)
- FSfatim sarrSep 12, 20251.0I went to get a car today and the lady was very nice until they messed up my payment and tried to charge my bank twice. They took 2 different payments out and then claimed that it was my banks fault, had to go to work and made it so late. I didn’t wanted to leave a review but once I asked to speak to a higher manager, the guy mentioned that he was busy, wrote down my number and never riches out. It was so frustrating because they definitely waisted my time saying that my refund was going hit the account at any moment. I rented a car from there bore, and no issues so this time They really picked and choose when they want to care and went not to. Until now, Still waiting on my money to get back to me. So ridiculous
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Downtown Pittsburgh offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
Where is the Enterprise Rent-A-Car Downtown Pittsburgh location?
It is located at 1162 Penn Ave, Pittsburgh, PA 15222, USA.
What are the business hours for Enterprise Rent-A-Car in Downtown Pittsburgh?
They are open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Which payment methods are accepted at Enterprise Rent-A-Car Downtown Pittsburgh?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Downtown Pittsburgh offer any discounts or special services?
Yes, they provide discounts for active military members and offer airport pick up service among other flexible rental options.
How can I make a reservation at Enterprise Rent-A-Car in Downtown Pittsburgh?
You can reserve a rental car online via their official reservation page or contact them by phone at +1 412-325-7042.
What nearby transportation centers can help me reach Enterprise Rent-A-Car in Downtown Pittsburgh?
Nearby transit points include Grant Street Transportation Center (bus station), Union Station (train station and landmark), Pittsburgh Amtrak, and Greyhound Bus stations which provide easy access to the rental location.
Are there nearby coffee shops or cafes around Enterprise Rent-A-Car Downtown Pittsburgh?
Yes, Niko's Coffee and Art & Soul Cafe by Gist Catering are nearby spots where you can enjoy coffee or a light meal before or after your rental visit.
What entertainment or nightlife options are near Enterprise Rent-A-Car Downtown Pittsburgh?
Nearby entertainment includes dance clubs and bars such as Plato's Retreat, Hot Mass, Club Kewchi, Club Pittsburgh, and Obsidian where you can experience local nightlife.
Are there any notable landmarks or government buildings near Enterprise Rent-A-Car Downtown Pittsburgh?
Yes, the Byrnes & Kiefer Building is a nearby landmark, historical building, museum and public government association, located close to the Enterprise Rent-A-Car location.