Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pittsburgh, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Pittsburgh 11th Street location today.
Location
Hours
Reviews
4.0
359 reviews
5 stars
229
4 stars
34
3 stars
20
2 stars
10
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting specific employees for their exceptional service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including unpleasant odors and damage.
Reservation Issues
Numerous customers reported problems with reservations, including unavailability of cars despite confirmed bookings and poor communication regarding changes.
Overall Experience
While many customers had positive experiences, there were significant complaints about service quality and management, leading to mixed overall satisfaction.
- CHCarolyn Hill6 days ago5.0I do not go to any other car rental because of the dedicated staff they have.
- EJEvan JubbDec 17, 20255.0Incredible customer service, very friendly staff and super accommodating.
- GBGary B.Dec 14, 20255.0My insurance company has a great arrangement with Enterprise so they booked the car for me -simple! Pickup and drop off were seamless. John and JaQuaun were especially helpful, knowledgeable and friendly. Great experience!
- JPJamie PetokDec 10, 20255.0Enterprise downtown Pittsburgh is the best i have ever experienced. Everyone is super friendly.
- TMTim McClungDec 9, 20255.0⭐️⭐️⭐️⭐️⭐️ 5-Star Review – Enterprise Rent-A-Car, Penn Avenue John at the Penn Avenue Enterprise location delivered one of the best customer service experiences I’ve had in a long time. From the moment I called, his attention to detail stood out—he didn’t just rush through the process, he took the time to understand exactly why I needed the vehicle and made sure every box was checked. When I ran into a last-minute situation, John didn’t hesitate. He communicated constantly, kept me updated at every step, and somehow still managed to secure the perfect vehicle on short notice. That level of dedication isn’t common, and it made the entire experience stress-free. He was willing to help in every way possible, and it showed. Whether it was answering questions, adjusting details, or making sure the vehicle was ready when I arrived, John handled it all with genuine care and professionalism. If more customer-facing businesses had a “John,” the world would run a whole lot smoother. Highly recommend the Penn Avenue Enterprise location—and especially John—for anyone who wants reliable service backed by real human attention.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Downtown Pittsburgh offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
Where is the Enterprise Rent-A-Car Downtown Pittsburgh location?
It is located at 1162 Penn Ave, Pittsburgh, PA 15222, USA.
What are the business hours for Enterprise Rent-A-Car in Downtown Pittsburgh?
They are open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Which payment methods are accepted at Enterprise Rent-A-Car Downtown Pittsburgh?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Downtown Pittsburgh offer any discounts or special services?
Yes, they provide discounts for active military members and offer airport pick up service among other flexible rental options.
How can I make a reservation at Enterprise Rent-A-Car in Downtown Pittsburgh?
You can reserve a rental car online via their official reservation page or contact them by phone at +1 412-325-7042.
What nearby transportation centers can help me reach Enterprise Rent-A-Car in Downtown Pittsburgh?
Nearby transit points include Grant Street Transportation Center (bus station), Union Station (train station and landmark), Pittsburgh Amtrak, and Greyhound Bus stations which provide easy access to the rental location.
Are there nearby coffee shops or cafes around Enterprise Rent-A-Car Downtown Pittsburgh?
Yes, Niko's Coffee and Art & Soul Cafe by Gist Catering are nearby spots where you can enjoy coffee or a light meal before or after your rental visit.
What entertainment or nightlife options are near Enterprise Rent-A-Car Downtown Pittsburgh?
Nearby entertainment includes dance clubs and bars such as Plato's Retreat, Hot Mass, Club Kewchi, Club Pittsburgh, and Obsidian where you can experience local nightlife.
Are there any notable landmarks or government buildings near Enterprise Rent-A-Car Downtown Pittsburgh?
Yes, the Byrnes & Kiefer Building is a nearby landmark, historical building, museum and public government association, located close to the Enterprise Rent-A-Car location.