Business Details
About
Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Pittsburgh Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in PA and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.3
756 reviews
5 stars
541
4 stars
96
3 stars
27
2 stars
24
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist during difficult situations.
Efficiency
The check-in and check-out processes were frequently described as quick and hassle-free, with several customers noting minimal wait times.
Vehicle Quality
Most reviews mentioned that the vehicles were clean, well-maintained, and met customer expectations, although there were a few complaints about specific issues.
Pricing
Customers appreciated the competitive pricing and value for money, although some expressed concerns about additional charges related to fuel and tolls.
Mixed Experiences
While many reviews were positive, there were isolated complaints regarding long wait times at the counter and issues with specific vehicles.
- HMHannah McNuttJan 5, 20265.0Such a great experience with Alamo. Sydney (the agent) had such a positive, upbeat attitude, and was knowledgable about the process. She sent me to the garage to pick up our car where we were greeted by the wonderful Laurie! She was so friendly. We had two toddlers with us so she understood the urgency of finding a car and getting the car seats for us. She helped find the perfect vehicle and provided us with clean toddler seats. The entire process was smooth, quick (especially for a holiday), and pleasant. Highly recommend, thanks so much!
- BSBenjamin SilverbergJan 2, 20265.0Joseph and his team (Riley, Chuck, and the others) were just the right amount of "hands-on." They connect on a personal level and are just so kind and welcoming. The car was clean and even had a snow brush for the Pittsburgh winter season. Return was even easier than pick-up (which was quick). Would highly recommend this location! 13 out of 10 stars :-)
- BSBenjamin .SDec 24, 20255.0Beautiful new rental car desk area and garage. Arrived before Alamo was scheduled to open and there was already an agent helping a customer. I had a bypass-the-line reservation and was immediately met by an agent (Chuck, I think his name was) who helped me find the selection of vehicles in my class. One looked pretty wrecked and he of course advised against that one, which is fine because I liked the Nissan Versa just fine! There was an ice-scraper in the car and it was very clean. Easy check-out process (Riley, I think, and another female agent). I almost always have an exceptional experience with Alamo, no matter the airport, and once again I was impressed at this location!
- PCPatrick CooperDec 18, 20255.0Great van for family of 5; helpful/kind attendants, quick check in and out
- TATimothy AlgerNov 27, 20255.0I rented an SUV from Alamo in Pittsburgh Pa to visit my dad in Pennsylvania. The trip was for 6 days, one day after arriving, my dad passed away. Point being, I requested to drive the SUV to NY to bury my dad. Alamo didn’t charge a drop off fee at another location, they also refunded me to cut the reservation in half as I had siblings in NY who could pick me up. Bottom line, during a time of crisis. Alamo stepped up and did the right thing. They allowed me to cut the reservation short, refunded me for services not rendered. Great Job, Alamo, you’ve made it easy on for me on our next rental. We travel a lot, Alamo has earned my trust and business.