Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Phoenixville, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Phoenixville location today.
Location
Hours
Reviews
4.5
271 reviews
5 stars
211
4 stars
23
3 stars
9
2 stars
6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at the Phoenixville location received consistent praise for being friendly, accommodating, and professional, with many customers expressing satisfaction with their interactions.
Vehicle Quality
Several reviews highlighted issues with vehicle cleanliness and condition, including reports of receiving dirty or damaged cars, which negatively impacted customer experiences.
Reservation Issues
There were multiple complaints about reservations not being honored, leading to customers receiving different or more expensive vehicles than expected.
Mixed Experiences
While many customers reported positive experiences, there were notable negative experiences related to specific staff members and vehicle issues, indicating inconsistency in service quality.
Efficiency
Customers appreciated the quick and efficient service during pick-up and drop-off, with many noting the ease of the rental process.
- RBRachel boysonNov 1, 20255.0Best location hands down is Phoenixville. Accommodating and friendly staff consistently.
- JEjohn evansOct 25, 20255.0I had a great experience with Enterprise at the Phoenixville location. Matt was my salesman. He was great! I would definitely use that location again and recommend them.
- JDJennifer DevennyOct 18, 20255.0Each time we rented a car the guys were fabulous. Matt was fantastic helping us get a car
- JJJP65Oct 8, 20255.0The staff were very pleasant and professional. The selection and appearance of vehicles was great. Would definitely use them again.
- TBTiffany B.Aug 28, 20251.0My experiences with Enterprise at both the Collegeville and Phoenixville locations have been extremely disappointing. At Collegeville, I dealt with a manager named Brandon who misrepresented rentals more than once, promising one thing, then providing old, dirty cars that were nothing like what was agreed to. He even rented me a visibly wrecked vehicle, which I filled up and to bring back because it drove horribly and he had the audacity to tell me that the wrecked car just received an oil change which is unsafe, unprofessional, and completely unacceptable. Most recently, he even suggested I take a minivan I never reserved. At the Phoenixville location, is where Brandon actually rented me a wrecked 2024 Nissan Versa with scratches all over and provided me with a rush job car wash when I had originally requested a Volkswagen Jetta. The office itself smelled like mildew and felt dirty and poorly maintained, but the bigger issue was the car. I was shocked why would anyone rent out a wrecked vehicle, let alone to a woman who made it clear she was going to pick up her children from the airport? With Brandon, I felt rushed, profiled, and treated unfairly. Both times I’ve had bad experiences because of him, and it feels like lies and deceit are part of his process. To be fair, Spencer, who picked me up, was extremely kind and professional, and Patrick Gray did the best he could to put me in something when Brandon fell short. But even then, the SUV I was given drove terribly rough, hard, and not smooth at all. I honestly felt like Patrick’s hands were tied because of Brandon’s negligence in how he manages rentals. I would sincerely appreciate if someone from Enterprise corporate could reach out to me regarding this experience. Customers deserve better care, honesty, and accountability than what I encountered.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Phoenixville?
Enterprise Rent-A-Car in Phoenixville offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Phoenixville?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
How can I make a reservation for a rental car at the Phoenixville location?
You can reserve a rental car online via Enterprise’s official website or directly through their reservation page.
Which payment methods are accepted at Enterprise Rent-A-Car in Phoenixville?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is Enterprise Rent-A-Car in Phoenixville a woman-owned business and do they offer discounts for active military?
Yes, the Phoenixville location is woman-owned and offers discounts for active military personnel.
What services, besides car rentals, does Enterprise Rent-A-Car Phoenixville provide?
In addition to car rentals, Enterprise Rent-A-Car offers van rentals, luxury car rentals, and airport pick-up services.
What nearby coffee shops are there for a quick break before picking up a rental car?
Dunkin Donuts is a nearby coffee shop where you can grab coffee and donuts before or after your rental at Enterprise.
Are there convenient food options near Enterprise Rent-A-Car in Phoenixville?
Yes, nearby options include Boston Market for American cuisine and Cocina Luna de Xelajú for restaurant dining.
If I need medical assistance near Enterprise Rent-A-Car, where can I go?
Nearby medical facilities include Phoenixville Hospital, Victus Health and Wellness Center, and Penn Psychiatric Center.
Are there convenience stores close to Enterprise Rent-A-Car for quick shopping?
Yes, there are several nearby convenience stores such as Phonixville 7-11, 7-Eleven, and Tikal Tienda Latina for your convenience.