Advance Auto Parts

4.3
238 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 323 Schuylkill Rd in Phoenixville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
323 Schuylkill Rd, Phoenixville, PA
19460, United States

Hours

Reviews

4.3
238 reviews
5 stars
143
4 stars
55
3 stars
16
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting individuals like Jesse, Dave, and Christian.

Installation Issues

Several reviews mentioned frustrations regarding battery installation, with some customers experiencing refusals or confusion about installation policies.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, often finding what they needed.

Mixed Experiences

While many reviews were positive, there were also mentions of inconsistent service quality, with some staff being unhelpful or dismissive.
  • KW
    Kevin Walsh
    2 days ago
    5.0
    I live close to this door so I stop here whenever I need anything for my car, truck, or motorcycle. The staff is always been helpful and friendly. The store is pretty well stocked and the prices are fair. I don't think I could ask for much more. Although I would love it if they would carry the correct motor oil for my bike.
  • CB
    Chuck Baker
    Dec 15, 2025
    5.0
    Battery died in the recent snow storm, Jesse got it out and replaced in the bitter cold. He was very helpful, personable and professional.
  • DS
    Donald Schantz
    Nov 9, 2025
    5.0
    They were extremely professional!
  • KD
    Kathleen Dunn
    Oct 26, 2025
    5.0
    I went to this store today and was so pleased with the excellent service and Jesse who assisted me. He helped me with a new battery and had me in and out in no time. Very polite, pleasant and helpful.
  • AC
    AJ Castaldi
    Oct 25, 2025
    1.0
    Searched for the best place to buy a battery around me and was directed here. Drove over, picked up my online purchase of the battery. The cashier asked if I had the old battery with me, but it was in the car I drove there since they’d advertised everywhere that there’s free installation with battery purchase. When I told them I was expecting my battery to be swapped out, the cashier told me that was only for certain vehicles. I told him my car (22 Jeep) and he said that was a car they do not install the battery for. I then took my car to a local mechanic and tried to laugh with them about being told by advanced that about the system saying a professional needs to install said battery in my car. The mechanic told me he used to work at advanced and had never experienced that. It was frustrating to drive back with the old battery and get my refund from somewhere who’d advertised free installation??

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*