Brand Certified
The Imperial Agency
4.5(129 reviews)
Certified by The Imperial Agency • Mar 01, 2026
Business Details
6444 Sackett Street, Philadelphia, PA
19149, United States
Certified by The Imperial Agency • Mar 01, 2026
(215) 624-5220
Certified by The Imperial Agency • Mar 01, 2026
http://www.imperialagency.com
Certified by The Imperial Agency • Mar 01, 2026
About
Certified by The Imperial Agency • Mar 01, 2026
Department of Motor VehiclesAuto Insurance AgencyBusiness Insurance ServiceHome Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyRenter's Insurance AgencyLicense ServicesNotary Public
The Imperial Agency is an On-Line Auto Tag and Insurance Agency providing accurate and fast professional services to the residents of the City of Philadelphia and surrounding communities, dealerships, service stations & other full agents since 1987
Location
Certified by The Imperial Agency • Mar 01, 2026
Hours
Certified by The Imperial Agency • Mar 01, 2026
Reviews
4.5
129 reviews
5 stars
111
4 stars
3
3 stars0
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Janet and JB, for their professionalism, friendliness, and helpfulness in resolving issues.
Efficiency
Numerous reviews highlighted the quick service and minimal wait times, with many customers being in and out within minutes.
Pricing Concerns
Some customers expressed dissatisfaction with the pricing, noting that it was higher than online options and feeling that they were being overcharged.
Mixed Experiences
While many reviews were positive, there were also complaints about staff rudeness and systemic incompetence, indicating a lack of consistency in service quality.
- RERodolfo EspinozaDec 2, 20255.0Loved this place, specially Janet is the best ,super professional and friendly- she knows what she is doing perfectly. Come to the office and ask for her.
- JCjustin cobbsNov 18, 20255.0Wow. I want to give a huge shout out to Janis Bailey. I went to turn my tags in because my registration was suspended. Come to find out she told me that my registration was never suspended and I still had insurance on my vehicle. She showed me proof that I still had insurance on my vehicle and I didn’t have to do that three month suspension. She cleared everything off and I was back on the road. I highly recommend going to Imperial Agency because they’ll explain everything you need to know and will help you take the next steps on what to be done. I also recommend going to Janis Bailey because she is a big help and she’ll give you correct information and you’ll be back driving like me. This taught me a lesson to always make sure you’re stuff on your vehicle is up to date and I thank God for Janis Bailey.
- RARaafat AlhayekNov 3, 20255.0Huge shoutout to Janet Prado at The Imperial Agency! Super professional and kind — she helped me get my license back fast with zero stress. Great vibes, quick service, and I’m definitely coming back to this place for anything I need in the future
- JTJust TiredSep 5, 20251.0I used to go to this Penndot years ago when it was seperate from the auto tags place. I recently went to try and renew my ID and was told it would cost me $73.50 . I left and just ordered it online. I’d rather wait 15 days then pay almost double .
- PRpaige ruleMay 5, 20255.0Ms Janet Prado was the individual who helped us out. We were so nervous due to our car being impounded for an expired registration. Not only was she informative, but she was the sweetest breath of fresh air that we surely needed on this particular day. Saying I'm grateful for her amazing customer service is an understatement. Thank you so much Ms. Prado. We so appreciate you!!!!!!
Frequently Asked Questions About The Imperial Agency
What services does The Imperial Agency provide?
The Imperial Agency offers auto tag services, insurance including auto, business, home, motorcycle, property, and renter's insurance, license services, and notary public services.
Where is The Imperial Agency located?
The Imperial Agency is located at 6444 Sackett Street in the Mayfair Shopping Center, Philadelphia, PA 19149.
What are the business hours of The Imperial Agency?
The Imperial Agency is open Monday through Saturday from 8:30 AM to 5:00 PM on weekdays, with extended hours until 6:00 PM on Thursdays, and from 8:30 AM to 4:15 PM on Saturdays. It is closed on Sundays.
How can I contact The Imperial Agency by phone or email?
You can reach The Imperial Agency by phone at +1 215-624-5220 or alternatively at +1 610-617-8850, and by email at gary@imperialagency.com.
What payment methods are accepted at The Imperial Agency?
The Imperial Agency accepts payment by cash, check, Mastercard, and Visa.
When was The Imperial Agency established?
The Imperial Agency was established in 1987 and has been serving the Philadelphia area since then.
Which area does The Imperial Agency serve?
The Imperial Agency serves residents of the City of Philadelphia and surrounding communities, including Bala Cynwyd, PA.
Are there any shopping options near The Imperial Agency?
Yes, The Imperial Agency is located in the Mayfair Shopping Center, which includes stores such as Ruth's Hallmark Shop, Dollar Tree, GameStop, Payless ShoeSource, Rainbow Shops, and Sally Beauty.
What dining options are available near The Imperial Agency?
Nearby dining options include Montesini Pizza, Happy Wok Chinese Restaurant, Moon Flower House fast food, and Red Robin Diner, all within the vicinity of The Imperial Agency.
What other services or amenities can I find near The Imperial Agency?
Close to The Imperial Agency, you can find automotive services like Monro Auto Service & Tire Center and Pep Boys, health and fitness at Planet Fitness, tanning at Galaxy Tans, and community services at the Photo Driver's License Center.
Brand Certified Facts from The Imperial Agency
The Imperial Agency partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website