SimpleTire

4.5
5072 reviews

About

Tire ShopInternet Cafe
SimpleTire is an online-only tire retailer. Our unique low-cost, high-volume business model supports and links thousands of independent tire distributors and installation centers across the country into one seamless data network -- so you get the best prices on new tires while supporting local businesses! We use data and technology to source tire inventory for every type of vehicle from our network of suppliers, enriching their businesses in the process. This gives us the ability to have every brand as well as every category of tire for you. With over 10,000 nationwide installation centers, you can have your tires shipped to any location, giving you the ability to choose and install, making the installation process painless and simple.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • Cash onlyNot available
  • Wheelchair accessible entranceAvailable

Location

SimpleTire
114-120 S. 13th Street, Philadelphia, PA
19107, United States

Hours

Reviews

4.5
5,072 reviews
5 stars
4,127
4 stars
351
3 stars
96
2 stars
90
1 star
408
  • ML
    Mark Landowski
    Jul 9, 2023
    5.0
    The prices were awesome and shipping was super fast and nothing was delayed at all.
  • LG
    Lisa Gillen
    Aug 2, 2020
    5.0
    Tires were perfect. Fast delivery.Military discount appreciated! Coupon discount and Rakuten cash back made these an exceptional deal
  • JR
    Jim Reynolds
    Dec 15, 2019
    5.0
    quick delivery and good price
  • KS
    KASSANDRA SERRANO
    Sep 27, 2018
    5.0
    Good quality, fast shipping, and great customer service. They have GREAT deals !!! What more can you ask for.
  • JH
    Jay H
    Dec 5, 2017
    1.0
    Ordered four tires on Cyber Monday. Received instant order confirmation. Since then, timeline is as follows: No communication whatsoever between Monday and Saturday. On Saturday I attempted to call the local and 800 number - no response, sat in queue for 30+ minutes before hanging up, per each number. Tried emailing the customer service dept. Here is the exchange: Me - Hello, I placed an order for tires back on Monday. I received the initial order confirmation but no further updates have been received. I have no way to track the shipment for my tires and it's been almost a full week. My order number is #953327. I received a response from a "Nick": We have already deliver your tire at Pep Boys 1911 West St Annapolis, MD 21401 As it is deliver to pep boy by local delivery, So you are unable to get tracking information . Please contact the pep boy and instal the tire. I am irritated at this point because why was I not informed the shipment had gone out / why was there no tracking information provided / why had I not heard from Pep Boys / why was this email so badly written. So I responded: Hello, That is interesting. I was never given indication the tire shipped, Pep Boys had not contacted me, and your email response is atrociously bad grammar. I will contact Pep Boys tomorrow and report back. Fast forward to yesterday. I went to said Pep Boys store. Guess what? They had NOT received any such shipment when I mentioned the order AND gave a knowing look when I brought up the Simpletire website. Recommended I order from a different vendor and wished me well with the refund. After this store visit, I sent a follow-up email to SimpleTire's customer service box and I left a voicemail (as somehow, the phone wasn't being answered at 530 PM EST?). No further communication has been received. This is the worst customer service I have ever experienced from an online vendor. I absolutely want a refund and will take action if I do not get one.

Frequently Asked Questions About SimpleTire

What is SimpleTire and what makes it unique?

SimpleTire is an online-only tire retailer that connects thousands of independent tire distributors and installation centers across the US, providing competitive prices and supporting local businesses.

What types of tires does SimpleTire offer?

SimpleTire offers every brand and category of tire for all types of vehicles, sourced from a nationwide network of suppliers.