Jiffy Lube

4.3
1296 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PHILADELPHIA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
5010 City Ave, Philadelphia, PA
19131, United States

Hours

Reviews

4.3
1,296 reviews
5 stars
931
4 stars
136
3 stars
56
2 stars
37
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Michael and Melvin, for their friendly, helpful, and professional service.

Service Speed

Several reviews highlighted the quick service, with many customers noting they were in and out in under 30 minutes.

Mixed Experiences

While many had positive experiences, some customers reported long wait times and issues with service quality, including miscommunication and dissatisfaction with repairs.

Pricing Concerns

A few customers expressed concerns about high prices for services and perceived overcharging for additional services.
  • DH
    Derek Hardaway
    3 days ago
    5.0
    Keith and Danyell were great at providing service! They were quick and efficient and able to accommodate my time constraints.
  • KN
    Khoi Nguyen
    Dec 30, 2025
    1.0
    Generally nice people, BUT tired of going back and forth with them with the inspection not available for 3 weeks. Tried coming in and calling in, either too busy or asked to return another time, despite the line is free. Went to United Tire & Service and got that done for $94, no questions, no wait, no deny of service.
  • DC
    Dawn Childs
    Dec 30, 2025
    5.0
    Had an exceptional experience, came in on a humbug and was serviced immediately! Very swift and informative techs, will most definitely come back and make this my new spot! Ask Michael Johnson, he’s the general manager and served me very well!
  • GF
    Greg Ferroni
    Dec 26, 2025
    5.0
    We go out of our way to come to this Jiffy Lube. Service is excellent and we are always in and out quickly. The Manager, Michael, and his team are positive and attentive. We will choose this Jiffy Lube again in the future, and ask for Nikita.
  • IM
    Isa Muino
    Dec 16, 2025
    5.0
    Came in as a walk-in, Michael and Melvin assisted me. They were kind, knowledgeable, and very helpful throughout the service. Melvin was very informative and thorough every step of the way while completing my inspection. There's a nice, cozy atmosphere in the waiting room as well. A previous customer had left their hydroflask water bottle and Michael called them and offered to hold it for them until they could come get it. That's a level of exemplary customer service that I have not seen at any other mechanic. Highly recommend this location if you're looking to get your state inspection done!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service