Jiffy Lube

4.3
1192 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PHILADELPHIA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
5010 City Ave, Philadelphia, PA
19131, United States

Hours

Reviews

4.3
1,192 reviews
5 stars
835
4 stars
132
3 stars
56
2 stars
37
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often mentioning being in and out in under 30 minutes.

Customer Service

Overall, the staff received positive feedback for being friendly, helpful, and professional, with specific mentions of individuals like Nikita and Keith.

Pricing Concerns

Some customers found the services to be pricey, and there were complaints about unexpected charges for services not requested.

Communication Issues

There were instances of poor communication regarding service details and wait times, leading to customer frustration.

Technical Competence

While many reviews highlighted knowledgeable staff, there were complaints about mistakes, such as failing to reset maintenance lights.
  • AD
    Avery Davidowitz
    1 day ago
    2.0
    Paperwork says they completed services they never did. It's worse to lie about checking my cabin filter than not checking at all. Mechanics have a bad reputation with the truth as it is. Came for an oil change and was there over an hour when there was only 1 car ahead of me.
  • TW
    Terrelli White
    Nov 15, 2025
    1.0
    Im not pleased at all. Although the manager is trying his best. I am waiting for over an hour to have my shield put back on my car and hus workers are either not here or not doing their best.
  • PR
    Pamela Rick's
    Nov 15, 2025
    5.0
    Attendants & Manager were kind, attentive in checking all fluids & observing the need for front brakes & wiper blades. Overall pleasant professional experience. I’ve been a customer over several years and the staff has been consistently kind and helpful. I sure do appreciate great care & customer service at a time when it’s not always the case. Thanks JL
  • JS
    Jay Square
    Nov 2, 2025
    1.0
    ATTENTION: Do not go to this location if you are not black. They gave their people priority. They told me to move and let a black guy go first. I was there for an oil change. They charged me $118 for 3.8 quart of full synthetic oil. They were over charged. Top off coolant, they charged me $11.80. I thought it would be free. Just for a little bit of coolant. You can buy a whole gallon of coolant for $20. My car was not leaking oil and after they did. Engine oil is now leaking. Of course, they wouldn’t admit their fault. There’s no way I would go back there for them to fix. It’s not worth the time. They might screw up more. So whoever read this. Do not go there. Furthermore, Whoever owns that shop should investigate all the bad reviews. They don’t just made up stories. This is a true story.
  • BO
    Barb O
    Nov 1, 2025
    4.0
    Well my bad- I came Nov 1 and apparently they do actual car inspections, and I got stuck in line with people who needed that! On the good side, manager Michael did really nice things to make up for the long wait and running out of signature service oil- . Including jumping my car when I left the lights on waiting in the long line. Consumer alert- some jiffy lines don’t actually carry ‘regular oil’ anymore- including Flourtiwn, my ‘usual’ place of service

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service