Jiffy Lube

4.5
1345 reviews

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PHILADELPHIA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1600 Cottman Ave, Philadelphia, PA
19111, United States

Hours

Reviews

4.5
1,345 reviews
5 stars
1,046
4 stars
124
3 stars
29
2 stars
28
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Ron, for being helpful, polite, and informative.

Efficiency

Many reviews highlighted the quick service, with several customers noting they were in and out in under 30 minutes.

Professionalism

The team was described as professional and knowledgeable, providing clear explanations of services needed.

Teamwork

Multiple reviews mentioned the staff working well together, creating a smooth and efficient service experience.

Mixed Experiences

While most feedback was positive, there was a serious complaint regarding negligence that led to significant car damage.
  • ER
    E RW
    3 days ago
    1.0
    Lead James E. R, is not welcoming at all!!!!! His attitude and demeanor is the reason I will not be using the Cottman location as long as he is there. I’ve been visiting this location since 2023 for oil changes, and every time I see him when I pull up I literally want to put my car in reverse! He gets irritated when you ask questions, and please don’t present any coupons or promotions, he will not be happy with you! They almost force you to get the highest oil change close to $90 and will get upset if you present a simple $15 coupon. I found a $53 oil change service on the website and never knew that option was available! You have to ask them to put air in your tires and complete the entire service that comes with an oil change!!! Black Friday offered free wiper blades with any oil change over $50 and he lied saying they didn’t have any. I had to call corporate just to get some blades that they are promoting in my email!!! They lost a loyal customer today!!! I’m driving to the NJ location just because of this experience and it’s not the first time! I’m just fed up with his attitude! Poor customer service skills!!! Shoutout to RON he was very patient and professional with me! He quickly put my blades on although James lied and said they didn’t have them, he filled my tires and assisted me with the purchase! Thank you Ron!!!
  • LL
    Lori
    Nov 15, 2025
    5.0
    I’ve been coming to this Jiffy Lube for years now to get my oil change. The guys there are always friendly and helpful. The last two times I was assisted by Ron and he was very polite and knowledgeable. I will continue to come here to get quick and reliable service done on my car.
  • JM
    Jeania Merrigan
    Nov 13, 2025
    5.0
    During our oil change we were seranaded!! The guys were very friendly and very helpful; answered all of our questions for us, I will be back for my birthday for a birthday serenade 😀
  • NC
    Nierah Collins
    Nov 13, 2025
    5.0
    I had a great experience Ron was really helpful and funny.. I’ve came here before and this my first time back in a while and the customer service is still great I will be back ..
  • DD
    Dupree
    Nov 3, 2025
    5.0
    I want to personally thank Ron at Jiffy Lube for his professionalism and honesty. He took the time to explain exactly what went wrong with my vehicle and even pointed me in the right direction back to the Jiffy Lube on Armano Avenue where the issue originally happened so they can make it right. Ron didn’t just talk he made sure everything was properly documented by uploading the invoice and service notes with the correct details to support my case. That kind of thoroughness and care is rare these days. I truly appreciate the time and effort he put in to help me understand what was going on and guide me toward the right solution. He gave me insight, knowledge, and genuine help when I needed it most. Thank you, Ron, for going above and beyond!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service