Feedback on customer service is mixed; some praised staff for being helpful and friendly, while others reported rude behavior and poor communication.
Service Quality
Several customers experienced issues with service quality, including incorrect diagnoses, damage to vehicles, and delays in service.
Pricing Concerns
Many reviews mentioned high prices and perceived overcharging for services, leading customers to seek alternatives.
Trustworthiness
There are significant concerns about the honesty of the service provided, with multiple customers feeling misled or pressured into unnecessary repairs.
Management Issues
Several reviews highlighted problems with management, including poor handling of customer complaints and lack of accountability.
VR
Victor Rodriguez
Jan 5, 2026
1.0
Worst experience!
MW
Marco Williams
Dec 4, 2025
2.0
WHY DOES IT TAKE 2 HOURS TO REPLACE A TIRE!!!?????? NOT 4 tires.
SB
Sam Legend Blacksmith
Dec 2, 2025
5.0
Changed tires here today. Easy and leave service with positive vibes. Came to change 2 tires, they found a nail in 3rd one and i agree to vulcanize it and pay more, but after they found that it never harmed tire and heavent take additional payment. Even official Dodge service tried to sell me 4 but this guys were honest. This service earn my trust by telling truth and I will definately return here to change tires next time.
TT
Timothy Tana
Nov 21, 2025
5.0
5 stars for the guys at Goodyear on Oregon ave. I get my fleet vehicle from my company serviced here, also my personal vehicle and they do a great job with both every time I drop my car off for service.
KP
Kyle Phillips
Nov 15, 2025
2.0
I brought a Will and another package from another Good Year but this one is closer one time I went they couldn’t do it because they said my inner out of tire rod needed to be replaced. I told him that I will get it done at the dealership and the representative told me that Just because I get it from the dealership doesn’t mean that it won’t be an aftermarket part. The next time I went, he told me that my battery was bad but every time I get in my car, my battery starts so I went to AutoZone and got the battery tested. They said it was fine. The third time he told me that my wheel alignment package was expired. I got too many realignments and the figure 3 year times spare and it’s only two months left And so I called the Goodyear where I brought the wheel line of package and they told me to bring it there, and they will Take care of it. It was a young lady working there before at the front counter who was excellent but A customer service rep at the counter now is always telling me something is wrong with my car. I get my car maintenance at the dealership every oil change and whatever recommendations they tell me I get the only reason I took my car to Good Year is because that’s the brand that came with the car when I brought it I will continue to get Goodyear tires But I will never go to this Good Year on Oregon Avenue again because it’s always something. So when you go there, buy your beware
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair including tire sales, repairs, and oil changes.
Where is Goodyear Auto Service located?
It is located at 1815 West Oregon Avenue, Philadelphia, PA 19145-3710, US.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Is Goodyear Auto Service open on major holidays?
They are closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025), but open on Christmas Eve and New Year's Eve from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service accept credit cards?
Yes, they accept American Express, Discover, Mastercard, Visa, as well as cash and check.
Is there wheelchair accessibility at Goodyear Auto Service?
Yes, the location has wheelchair accessible entrances and restrooms.
Can I make an appointment online for Goodyear Auto Service?
Yes, appointments can be made online via their reservation website.
What nearby gas stations can I visit when coming to Goodyear Auto Service?
Nearby gas stations include Sunoco and Sunoco Gas Station, which can be convenient for fueling up before or after your visit.
Are there any nearby medical facilities close to Goodyear Auto Service?
Yes, nearby medical facilities include Pasquale Nestico and Howard Rosner (cardiologists), Strive Physical Therapy, and South Philadelphia Open MRI.
What nearby amenities are available around Goodyear Auto Service for customers?
Nearby amenities include several ATMs like GetCoins Bitcoin ATM and Santander Bank ATM, CVS Pharmacy, food options like Dunkin', and beauty services such as Heads Up salon and Lucky Nail and Spa.