Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 30th location today.
Location
Hours
Reviews
4.3
405 reviews
5 stars
284
4 stars
54
3 stars
15
2 stars
15
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ronnie and Jonah.
Wait Times
Several reviews noted long wait times during busy periods, particularly on weekends, indicating a need for better staffing.
Vehicle Condition
Feedback highlighted issues with vehicle cleanliness and readiness, with some customers receiving cars that were not thoroughly cleaned.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and communication, particularly regarding reservations and vehicle availability.
- JNJanae NatsonJan 6, 20265.0Always convenient, I can hop right on the train and get a vehicle. Good service
- RCRaul ColttersDec 31, 20255.0Great people, great service
- EWEric WilsonNov 26, 20255.0Everything went fine with the excellent service Enterprise Rent-A-Car Teams !
- ZLZGordon UnLimited LLCNov 8, 20255.0Ms. Ronnie is highly appreciated and provides excellent client support.
- YPYOSSI PERETZSep 10, 20252.0Disappointing Experience with Enterprise Car Rental I'm writing to express my disappointment with the service I received at Enterprise Car Rental. Despite having a reservation, I waited over an hour to pick up my car. The staff seemed overwhelmed, and the process was slow and inefficient. The waiting area was uncomfortable, and there was no clear communication about the delay. When I finally received my car, it wasn't thoroughly cleaned, and there were some scratches on the exterior. The lack of organization and poor time management were evident. With such a long wait, I expected some form of apology or compensation, but that wasn't offered. I would caution others to be prepared for long wait times and potential issues with their vehicle. Enterprise Car Rental's poor service and lack of attention to detail fell short of my expectations. To improve, Enterprise should focus on streamlining their process, providing better communication, and ensuring their vehicles are clean and well-maintained. Until then, I would advise customers to plan for extra time and be prepared for potential issues.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car at 2955 Market St, Philadelphia?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 8:00 PM, and on Saturdays and Sundays from 8:00 AM to 5:00 PM.
Where is Enterprise Rent-A-Car located in Philadelphia?
Enterprise Rent-A-Car is located at 2955 Market St, Philadelphia, PA 19104, near 30th Station.
How can I reserve a rental car at Enterprise Rent-A-Car 30th location?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/pa/philadelphia-30th-178e.html or by phone at +1 215-689-0017.
Does Enterprise Rent-A-Car offer discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What types of vehicles does Enterprise Rent-A-Car provide in Philadelphia?
Enterprise offers a wide range of vehicles and flexible rental options including vans and standard rental cars.
Which nearby car rental agencies are close to Enterprise Rent-A-Car at 30th Street?
Nearby car rental agencies include Hertz and National Car Rental, both located near the 30th Street station area.
What nearby train stations can help me access Enterprise Rent-A-Car?
Enterprise Rent-A-Car is conveniently located near Philadelphia 30th Street Train Station, Amtrak 30th St Station, and the Philadelphia Amtrak Station, making it easily accessible via public transit.
Are there any nearby places to grab coffee or food around Enterprise Rent-A-Car?
Yes, nearby options include Dunkin', Vibrant Coffee Roasters & Bakery, Beck's Cajun Cafe, Pizza Hut Express, Wendy's, McDonald's, Taco Bell, and Pret A Manger.
Is there parking available near Enterprise Rent-A-Car at 2955 Market St?
SP+ Parking is available nearby, providing convenient parking options for rental customers.
Can I find postal services near Enterprise Rent-A-Car?
Yes, there is a US Post Office located close to Enterprise Rent-A-Car at 30th Street station area.