Enterprise Rent-A-Car

4.2
303 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rising Sun Avenue location today.

Location

Enterprise Rent-A-Car
6800 Rising Sun Ave., Philadelphia, PA
19111, United States

Hours

Reviews

4.2
303 reviews
5 stars
206
4 stars
38
3 stars
17
2 stars
6
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, professional, and accommodating, providing a positive rental experience.

Vehicle Condition

Several customers reported issues with vehicle cleanliness and maintenance, indicating that some cars were not adequately prepared for rental.

Reservation Issues

Multiple reviews highlighted problems with vehicle availability, where customers received different cars than reserved or faced delays.

Location Convenience

The location is noted for its convenience and ease of access, contributing to a generally positive experience.
  • ES
    Erica Smith
    1 day ago
    5.0
    Jonah and his team is the best no complaints šŸ«¶šŸ½šŸ«¶šŸ½
  • TC
    Theproofisinthepudding Checkagain
    1 day ago
    1.0
    Not a great experience, ended up leaving without a car. I made a reservation two weeks before my trip. I received a call the day before I was set to pick to confirm the reservation and while on the phone I asked the representative was it okay if I used two cards (a credit card for the hold amount and a debit to pay for the balance due) I was told yes. When I went to pick up the car, this representative a guy told me I was unable to do that mind you I was set to leave in the next hr. The whole time I’m asking why not, he is trying to up-sale and get me to get collision/insurance which i purchased through a 3rd party which I explained twice already. I then left because I am not going back and forth with anyone that wants my money for a service. I am writing this review because a previous trip I took last month my sister was able to split the hold and the payment due with enterprise in warrington. I know I was being given the run around. I will stick to where we went before.
  • KV
    Kylin Virgilio
    Jan 2, 2026
    5.0
    The customer service was amazing! I even received a call the day before to check in on us about the inclement weather and checking with the customers to make sure he matches us with the perfect car. It was a great example of showing they cared about our comfort! I appreciated everyone being so nice.
  • CI
    Craig Bellet (Prunar the Irritable)
    Dec 29, 2025
    5.0
    Very friendly, efficient, caring people! Thank you!
  • CN
    Corey Nisbet
    Dec 13, 2025
    5.0
    My experience renting a car here was overwhelmingly positive. The front desk staff helped me evaluate all options while staying within my budget. Everyone I spoke with including shuttle drivers are friendly and welcoming.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Philadelphia?

Enterprise Rent-A-Car is located at 6800 Rising Sun Ave., Philadelphia, PA 19111.

What are the operating hours for Enterprise Rent-A-Car?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.