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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(310 reviews)

Business Details

6800 Rising Sun Ave., Philadelphia, PA
19111, United States
(215) 745-5545

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Rising Sun Avenue location today.

Location

Enterprise Rent-A-Car
6800 Rising Sun Ave., Philadelphia, PA
19111, United States

Hours

Reviews

4.2
310 reviews
5 stars
210
4 stars
38
3 stars
18
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty interiors and cars with mechanical problems.

Reservation Issues

Multiple customers reported problems with reservations, including not receiving the vehicle type they reserved and being overcharged.

Overall Experience

While many customers had positive experiences, there were notable complaints about poor service and disorganization at the location.
  • SS
    Steve Sydnor
    3 days ago
    5.0
    Rising Sun & knorr location employees are super cool and will do their best to get you in a car and out the lot quickly as possible.
  • JS
    Jibin S
    4 days ago
    3.0
    The reserved car was not held, there was a delay and finally they took me to another enterprise to get me the car.
  • KC
    ken chen
    Feb 2, 2026
    1.0
    I rented a car from Enterprise for 5 days, and they overcharged me for 3 extra days. When I rented the car, I asked the rental agent if returning the car to the repair shop and the rental company was the same. They said it was the same. However, they ended up charging me for 3 extra days. So don't trust them; always ask for proof when returning the car.
  • KV
    Kristin V
    Jan 16, 2026
    2.0
    Disappointed in the communication with this Enterprise. I was first told on the phone by a gentleman that they had a smaller car and I was quoted a reasonable price. Once I got there, the young woman said they only had an SUV for me and the price was more than I expected. Definitely not the original quote. My rental also smelled like weed and cigarettes when I got in but I had no choice but to drive it since that’s all they had. I will say, the woman who assisted me was very nice and personable. That’s why I’m giving 2 stars.
  • TC
    Theproofisinthepudding Checkagain
    Jan 12, 2026
    1.0
    Not a great experience, ended up leaving without a car. I made a reservation two weeks before my trip. I received a call the day before I was set to pick to confirm the reservation and while on the phone I asked the representative was it okay if I used two cards (a credit card for the hold amount and a debit to pay for the balance due) I was told yes. When I went to pick up the car, this representative a guy told me I was unable to do that mind you I was set to leave in the next hr. The whole time I’m asking why not, he is trying to up-sale and get me to get collision/insurance which i purchased through a 3rd party which I explained twice already. I then left because I am not going back and forth with anyone that wants my money for a service. I am writing this review because a previous trip I took last month my sister was able to split the hold and the payment due with enterprise in warrington. I know I was being given the run around. I will stick to where we went before.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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