Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Castor Avenue location today.
Location
Hours
Reviews
4.1
325 reviews
5 stars
211
4 stars
43
3 stars
11
2 stars
10
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.
Cleanliness
Several reviews mentioned issues with the cleanliness of the rental vehicles, with some cars reported as dirty or not properly maintained.
Vehicle Availability
Customers expressed frustration over limited vehicle selection and availability, particularly during peak times.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor customer service and unresolved issues, indicating inconsistency in service quality.
Management Changes
Some reviews noted improvements in service following recent management changes, suggesting a positive trend in customer care.
- JFJoseph FrazierNov 11, 20255.0They done a great job in the process in renting me a car during my time of need. Thanks for your knowledge kindness and professionalism.
- ACAshley CostonOct 30, 20251.0Was the worst experience ever.
- HDHernaldo DavisOct 28, 20255.0Competent and professional service and customer service representatives who knows and values their job. Vehicle was also of satisfactory condition.
- JGJeffrey GoldwireOct 21, 20255.0Excellent service! Excellent vehicle! Thank you!
- SSSelinaSep 27, 20255.0The customer service is great! Everyone was kind! ❤️ It's a very nice clean organized place!
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays at the Castor Avenue location.
Where is Enterprise Rent-A-Car located in Philadelphia?
Enterprise Rent-A-Car is located at 6820-26 Castor Avenue, Philadelphia, PA 19149.
What types of vehicles can I rent at Enterprise Rent-A-Car on Castor Avenue?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
How can I make a reservation at Enterprise Rent-A-Car?
You can reserve a rental car by visiting their reservation website at http://enterprise.com/reserve or the specific Philadelphia Castor Avenue location page.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates which you can book through their website's weekend specials page.
Are there any nearby dining options you recommend when visiting Enterprise Rent-A-Car?
You can visit Sergio's Restaurant and Burger or Crabby Cafe for some Brazilian and seafood cuisine nearby the rental location.
What nearby places could help me with other services while renting a car?
Nearby you will find Northwood Federal Credit Union for banking needs and Daniel Comer: Allstate Insurance for auto and home insurance services.
Are there places near Enterprise Rent-A-Car where I can get my car serviced?
Yes, Northeast Auto Care nearby offers automotive repair and professional services to assist with your vehicle.