Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Germantown location today.
Location
Hours
Reviews
4.3
238 reviews
5 stars
161
4 stars
35
3 stars
8
2 stars
11
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and professional staff, highlighting their helpfulness and positive attitudes.
Wait Times
Several reviews mentioned long wait times for service, particularly during busy periods, indicating a need for improved staffing or efficiency.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the rental vehicles, although there were some complaints about specific issues.
Communication Issues
Some customers experienced poor communication regarding reservations and vehicle availability, leading to frustration.
Mixed Experiences
While many reviews were positive, there were notable negative experiences, particularly related to specific staff interactions and service inconsistencies.
- KMKathy MurrayJan 1, 20265.0I walked in and was able to rent a car on the spot. No problems getting what I needed.
- TLTanesha LivelyDec 2, 20255.0Great Customer Service!
- EWEngaze WiseNov 30, 20253.0Long wait to talk to someone.
- H2Honey 2Sw33TNov 24, 20255.0This location is the best. I literally had to be in a rental for over 30 days and they were there to ease my mind. Cayla (Kayla) Im sorry for jacking the spelling of your name up. Thank you!! I really appreciate you. You were very professional, understanding, and funny!
- NGNatika GordonNov 18, 20255.0ASK FOR CODY....GREAT SERVICE
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Germantown, Philadelphia?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for flexible rental options in Germantown, Philadelphia.
What are the operating hours for Enterprise Rent-A-Car at 217 W Chelten Ave?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at the Germantown location?
You can reserve your rental car online via the Enterprise website reservation page or visit the location directly at 217 W Chelten Ave, Philadelphia.
What payment methods are accepted at Enterprise Rent-A-Car in Philadelphia?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise offers discounts for active military personnel.
Is Enterprise Rent-A-Car in Germantown woman-owned?
Yes, this Enterprise Rent-A-Car location is woman-owned.
Which nearby dining spots can I visit before or after renting a car at Enterprise in Germantown?
Nearby dining options include A King's Cafe, Gennaro's Famous Pizza, Trio Delight on Wayne, Park Manor Deli, Victor's Tavern, and House Of Jin, offering a variety of cuisines for customers.
Are there any nearby healthcare centers around Enterprise Rent-A-Car's Germantown location?
Yes, Oak Street Health Germantown Primary Care Clinic, DaVita Wissahickon Dialysis, Elizabeth A. Shandor, DO, Jennifer K. Nymark, NP, and Allied Medical Associates are nearby healthcare options.
How can nearby public and government services assist Enterprise Rent-A-Car customers?
Nearby places like Career Link and Youngblood Rosita W State Representative can assist customers with employment and community services during their visit to Enterprise.
Is there convenient public transit or other services near Enterprise Rent-A-Car in Germantown to help get to the rental location?
While specific transit stations aren't listed, the location at 217 W Chelten Ave is central to Germantown with nearby amenities including laundromats like Coin Wash Laundromat and mobile phone services at Cricket Wireless, helping customers manage errands around their rental car use.