Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Front & Spring Garden location today.
Many customers praised the staff for being friendly, professional, and helpful, with several specific employees highlighted for their exceptional service.
Cleanliness and Condition
Most reviews noted that the cars were clean and well-maintained, contributing to a positive rental experience.
Management Issues
Some customers reported issues with management and staffing, including poor communication and a lack of available vehicles.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and unprofessional behavior at times.
Reservation Problems
Several customers experienced issues with vehicle availability and honoring reservations, leading to frustration.
FF
Francesca
3 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
HR
Harold Robinson
Feb 20, 2026
5.0
I had to switch cars and they were very nice
MJ
Marie Jeune
Feb 19, 2026
4.0
I had a great experience with this staff ,there are nice and friendly. They gave me a ride to pick up my car.🙏
CB
Charles Blackwell
Jan 31, 2026
5.0
Friendly, fast. Helpful staff.
AW
Allie Wiener
Jan 26, 2026
1.0
I had a very troubling experience with Enterprise that I feel other customers should be aware of.
I dropped my keys off exactly as instructed, and at that time the car was in the same condition as when I originally received it—no interior damage. About two hours later, I was notified that there was “significant” damage inside the vehicle.
When I returned to look at the car, it had been moved to a completely different parking spot. Staff told me they did not move it and suggested that I must have forgotten where I parked, which I know is not true. I requested that we review their security footage together to confirm what happened. I was told they would review it privately instead of allowing me to see it.
This entire situation made me extremely uncomfortable. Being accused of damage after returning a vehicle properly—and then being denied transparency when asking to verify what happened—is incredibly frustrating.
I’m sharing this so others can be cautious, take photos and videos when returning vehicles, and make sure everything is documented. I expected better from a company like Enterprise.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Philadelphia?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.
Where is the Enterprise Rent-A-Car location in Philadelphia?
The Enterprise Rent-A-Car location is at 510 N Front And Spring Garden, Philadelphia, PA 19123.
What are the operating hours for Enterprise Rent-A-Car at the Front & Spring Garden location?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I reserve a rental car online for the Philadelphia Front & Spring Garden location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/pa/philadelphia-front-spring-garden-1712.html.
What payment options are accepted at Enterprise Rent-A-Car in Philadelphia?
Accepted payment methods include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts, such as for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military members at this location.
What nearby public transit options are available to reach Enterprise Rent-A-Car in Philadelphia?
You can use the SEPTA: MFL Spring Garden Station or the Spring Garden Market–Frankford Line station to conveniently reach the Enterprise location.
Are there places to eat or relax near Enterprise Rent-A-Car in Philadelphia?
Nearby you can find lounges and bars such as Zee Bar and The Bridge, as well as Delilah's Gentleman's Club and Steakhouse for dining and entertainment.
Can I find car rental and truck rental agencies near Enterprise Rent-A-Car's Front & Spring Garden location?
Yes, there is another Enterprise Rent-A-Car nearby offering car rental and truck rentals.
What languages are supported at Enterprise Rent-A-Car in Philadelphia?
The staff at this Enterprise Rent-A-Car location speaks English.
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