Enterprise Rent-A-Car

4.3
192 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

6801 Germantown Ave, Philadelphia, PA
19119, United States
(215) 951-6923
https://www.enterprise.com/en/car-rental/locations/us/pa/philadelphia-mount-airy-17cv.html
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About

Car Rental AgencyVan Rental
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mount Airy location today.

Location

Enterprise Rent-A-Car
6801 Germantown Ave, Philadelphia, PA
19119, United States

Hours

Reviews

4.3
192 reviews
5 stars
137
4 stars
18
3 stars
17
2 stars
7
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.

Cleanliness

Several reviews noted that cars were often dirty upon pickup, with some customers expressing dissatisfaction with the cleanliness of the vehicles.

Efficiency

Customers appreciated the quick rental process and easy pickup/drop-off, although some mentioned slow service during busy times.

Staffing Issues

There were complaints about understaffing, leading to longer wait times and a lack of available assistance.

Mixed Experiences

While many had positive experiences, some customers reported unprofessional behavior and billing issues, indicating inconsistency in service quality.
  • RC
    renee coleman
    5 days ago
    5.0
    Excellent and courteous service
  • MM
    Morgan Morris
    6 days ago
    5.0
    So far my experience has been great. They picked me up from the shop. Careful smooth drive! It was busy at the location (ofc we are in the wonderful city of phila) but the woman here got me out safely in my rental car. Will update!
  • SZ
    steven zucker
    Nov 5, 2025
    5.0
    The Toyota that I rented for 24 days, worked well, gas usage was good, including the audio system, and the return of the car went quickly
  • DC
    Daryl Colquitt
    Oct 28, 2025
    5.0
    The cars are always clean, I've never experienced a breakdown. The weekend price isn't bad. The employees are very good. Reservation always honored, never left without a vehicle !
  • NJ
    Nims Joshua
    Oct 17, 2025
    5.0
    Renting a car can be a stressful experience, but since I have been using my local Mt Airy enterprise location, it really feels familiar and repeatable like a local business does. Not every enterprise location has been a great experience over the years, but this is one case where the difference is real, a better than usual experience renting a car. I think the relaxed, walkable neighborhood location makes working there more enjoyable and it shows in the service and attitude. Thanks.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Philadelphia?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of the Enterprise Rent-A-Car location in Mount Airy?

The Mount Airy location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.