Enterprise Rent-A-Car

4.4
669 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1236-40 Washington Ave, Philadelphia, PA
19147, United States
(215) 389-8900
https://www.enterprise.com/en/car-rental/locations/us/pa/philadelphia-washington-ave-1791.html
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About

Car Rental AgencyVan Rental
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington Avenue location today.

Location

Enterprise Rent-A-Car
1236-40 Washington Ave, Philadelphia, PA
19147, United States

Hours

Reviews

4.4
669 reviews
5 stars
491
4 stars
84
3 stars
25
2 stars
20
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.

Efficiency

Many reviews noted quick and efficient service during both pickup and drop-off, with minimal wait times reported.

Vehicle Condition

Customers generally found the cars to be clean and in good condition, although there were some complaints about specific vehicles having issues.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected charges and upselling practices, indicating a need for clearer communication regarding costs.

Mixed Experiences

While many had positive experiences, some customers reported significant issues, particularly with document requirements and vehicle availability.
  • M4
    Ms. 46th
    2 days ago
    5.0
    Amazing clean car and amazing customer service experience šŸ˜˜
  • SS
    Samantha Swann
    Nov 17, 2025
    5.0
    Customer service was great with pick up and drop off. Plus, it was easy to extend my reservation with low cost
  • JG
    J. L. Gutierrez
    Nov 15, 2025
    5.0
    Great customer service, clear information, a fast rental process, and a variety of options and prices, along with a modern car fleet, make for a great rental experience. Agents are always willing to help. Very good experience.
  • RB
    Riddhi Batra
    Nov 9, 2025
    5.0
    Always a great experience renting from here, the staff are fantastic!
  • DW
    Daniel Wolff
    Nov 8, 2025
    5.0
    The Philadelphia office staff was very Professional, helpful, and friendly. I highly recommend them. If I need to rent a car , Iā€™m going back to them .
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Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car provide at the Washington Avenue location?

Enterprise Rent-A-Car offers a wide range of vehicle rentals including cars, vans, luxury cars, and provides airport pick up services at the Washington Avenue location in Philadelphia.

What are the business hours for Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM Monday through Friday at the Washington Avenue location.