Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Broad Street location today.
Location
Hours
Reviews
4.3
481 reviews
5 stars
324
4 stars
75
3 stars
24
2 stars
10
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating throughout their rental experience.
Vehicle Quality
Feedback indicated that while some cars were clean and well-maintained, there were complaints about vehicles smelling of smoke and needing maintenance.
Scheduling Issues
Several reviews highlighted problems with honoring scheduled appointments and the need for customers to wait longer than expected for their vehicles.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and inconsistent service quality.
Deposit Confusion
Customers expressed frustration over conflicting information regarding security deposit requirements, leading to confusion and dissatisfaction.
- NSNajah Sherrod4 days ago1.0They dont answer and when they do answer, they hang up.
- DCDetria CarltonJan 6, 20265.0Wonder service wouldn't go anywhere else Broad Street location excellent they take good care of you always been going there since 2022
- MSMahala StonesDec 30, 20255.0Overall satisfactory
- ASali salehiDec 23, 20251.0They don’t care for the schedule time. I stayed there for half an hour and they said because you scheduled today you got to wait for us to clean the car. At the end I took the dirty car because I was in rush. It is rude to say that you scheduled today and you have to wait for us!!!!!
- MMMarleneDec 11, 20255.0Customer Service, the quality of the car was impeccable. The customer service representative that I dealt with his name is Mel very compassionate very detail orientated the store was clean and he answered any questions that I had.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Philadelphia?
Enterprise Rent-A-Car is located at 5847 N Broad St, Philadelphia, PA 19141.
What types of vehicles can I rent at Enterprise Rent-A-Car on North Broad Street?
You can rent a wide range of vehicles including cars, vans, luxury cars, and more.
What are the operating hours of Enterprise Rent-A-Car at this location?
The location is open Monday to Friday from 8 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
Does Enterprise Rent-A-Car offer any special weekend rental rates?
Yes, Enterprise offers great weekend rates which you can book online through their weekend specials page.
What payment options are accepted at Enterprise Rent-A-Car here?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I make a car rental reservation online for the North Broad Street location?
Yes, reservations can be made online at the Enterprise website for the Philadelphia North Broad Street location.
Are there any car dealers near Enterprise Rent-A-Car?
Yes, nearby car dealers include Best Buy Motors and MainLine Auto, which could be useful if you need to purchase or service a vehicle before or after renting.
What food and dining options are close to Enterprise Rent-A-Car?
Nearby dining includes Tony's Place, My Place Tavern, In and Out Express Pizza, and KFC, providing customers convenient spots to eat before or after their rental.
Are there any beauty or hair salons near the rental location?
Yes, nearby salons include Platinum Pink Hair Studio, The Loc Spot, and Tri City Barber Institute Barber School, handy for customers wanting a quick grooming session.
Is Enterprise Rent-A-Car at North Broad Street accessible by public transit near any landmarks?
While specific public transit stations are not listed, customers can use the nearby landmarks like Broad Street Animal Hospital or Sunoco gas station to navigate to Enterprise Rent-A-Car seamlessly.