Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Broad Street location today.
Location
Hours
Reviews
4.3
470 reviews
5 stars
315
4 stars
75
3 stars
24
2 stars
10
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Caroline, Eli, and Stefan.
Vehicle Quality
Feedback indicated issues with vehicle cleanliness and maintenance, with some customers reporting cars smelling of smoke or having mechanical problems.
Reservation Issues
Several reviews highlighted problems with honoring reservations and availability of vehicles, leading to customer dissatisfaction.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor customer service in certain instances.
Pricing Concerns
Customers expressed confusion and dissatisfaction regarding security deposit requirements and pricing discrepancies.
- MTMichelle Turner2 days ago5.0Staff was professional, showed empathy to why I was even there. They made it easy to put me in a vehicle and be on my way to continue my day....
- MJMatthew Simmons, Jr6 days ago5.0Great experience! Everyone was professional, knowledgeable and extremely polite. 👍🏿
- KJKEISHA JONESOct 19, 20252.0Not many options available, cars smell like cigar smoke
- DMDr. J.E. MillerOct 14, 20255.0With all regards, I must mention Ms. Caroline Trinidad!! 💯 From the Philadelphia PA. office, off Broad Street. She was AWESOME in her presentation, acknowledgment, generosity, and she was very very helpful, in every aspect of the Enterprise Rental Company. I give HER along with the company... Five stars🌟🌟🌟🌟🌟
- SFSchante’ FrazierOct 14, 20251.0Horrible experience! Cars are not safe and needs maintenance, they don’t honor appointments and no willingness to make the customer happy when the error is on them .
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Philadelphia?
Enterprise Rent-A-Car is located at 5847 N Broad St, Philadelphia, PA 19141.
What types of vehicles can I rent at Enterprise Rent-A-Car on North Broad Street?
You can rent a wide range of vehicles including cars, vans, luxury cars, and more.
What are the operating hours of Enterprise Rent-A-Car at this location?
The location is open Monday to Friday from 8 AM to 6 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays.
Does Enterprise Rent-A-Car offer any special weekend rental rates?
Yes, Enterprise offers great weekend rates which you can book online through their weekend specials page.
What payment options are accepted at Enterprise Rent-A-Car here?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I make a car rental reservation online for the North Broad Street location?
Yes, reservations can be made online at the Enterprise website for the Philadelphia North Broad Street location.
Are there any car dealers near Enterprise Rent-A-Car?
Yes, nearby car dealers include Best Buy Motors and MainLine Auto, which could be useful if you need to purchase or service a vehicle before or after renting.
What food and dining options are close to Enterprise Rent-A-Car?
Nearby dining includes Tony's Place, My Place Tavern, In and Out Express Pizza, and KFC, providing customers convenient spots to eat before or after their rental.
Are there any beauty or hair salons near the rental location?
Yes, nearby salons include Platinum Pink Hair Studio, The Loc Spot, and Tri City Barber Institute Barber School, handy for customers wanting a quick grooming session.
Is Enterprise Rent-A-Car at North Broad Street accessible by public transit near any landmarks?
While specific public transit stations are not listed, customers can use the nearby landmarks like Broad Street Animal Hospital or Sunoco gas station to navigate to Enterprise Rent-A-Car seamlessly.