Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 19th Street location today.
Location
Hours
Reviews
4.3
491 reviews
5 stars
342
4 stars
59
3 stars
23
2 stars
11
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and efficient, with specific mentions of individuals like Tom and Yosef for their exceptional service.
Rental Process
The rental process was generally described as smooth and quick, with many customers appreciating the promptness of vehicle pickup and drop-off.
Communication Issues
Several reviews highlighted problems with communication regarding fees, insurance requirements, and vehicle availability, leading to customer frustration.
Vehicle Condition
While many customers received clean and well-maintained vehicles, some reported issues with vehicle cleanliness and pre-existing damage.
Location Convenience
The location was noted for its convenience, especially for those in the city, but some customers expressed dissatisfaction with limited hours and additional fees for after-hours returns.
- JCJim CNov 12, 20255.0These guys were awesome. They allowed me to pick up at a closer location and handled everything very professionally. Will use them again in the future.
- LMLala MooreNov 8, 20255.0Customer Service is SUPERB! 10/10 will definitely recommend.
- PSPateela SugareOct 25, 20255.0I have recently rented a car from enterprise. Mathew is very nice and professional in work and his behavior with me was very nice and polite.
- AWAdam WeissSep 29, 20255.0Great customer service here.
- FFFrederickaSep 23, 20255.0It was a smooth interaction from the beginning to the end and I appreciate their honesty. I left something in the trunk called back a day after I turned the car back in and yes they had my belongings.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car at 36 S 19th St, Philadelphia?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is Enterprise Rent-A-Car located in Philadelphia?
The Enterprise Rent-A-Car location is at 36 S 19th St, Philadelphia, PA 19103, USA.
What types of vehicles can I rent from Enterprise Rent-A-Car on 19th Street?
You can rent a wide range of vehicles including standard cars, vans, luxury cars, and trucks with flexible rental options.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Philadelphia?
You can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/pa/philadelphia-19th-st-17cy.html or by calling +1 215-751-1460.
What payment methods are accepted at Enterprise Rent-A-Car on 19th Street?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Does Enterprise Rent-A-Car offer any discounts or special programs?
Yes, they offer discounts for active military members and are a woman-owned business.
Are there parking options nearby when visiting Enterprise Rent-A-Car on 19th Street?
Yes, nearby parking options include SP+ Parking and Central Parking, making it convenient for customers to park while renting a car.
What dining options are available near Enterprise Rent-A-Car at 36 S 19th St?
Nearby dining includes Holy Cluck, an Asian chicken restaurant, Smart Street Healthy Kitchen & Juice Bar for health-conscious meals, Bao Nine for Asian fast food, and Matyson offering American cuisine.
Are there any nearby landmarks or accommodations close to Enterprise Rent-A-Car?
Yes, the William Penn House is a nearby hotel and historical building, providing convenient accommodation options for visitors.
Can I find health and personal care services near the Enterprise Rent-A-Car location?
Yes, nearby health-related services include Ivy Rehab Physical Therapy, 5 Star Home Care, and AmeriHealth Administrators insurance agency, offering various healthcare and personal care services.