Enterprise Rent-A-Car

4.2
222 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

8913 Frankford Ave, Philadelphia, PA
19136, United States
(215) 333-1800
https://www.enterprise.com/en/car-rental/locations/us/pa/philadelphia-frankford-ave-17d2.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Frankford Avenue location today.

Location

Enterprise Rent-A-Car
8913 Frankford Ave, Philadelphia, PA
19136, United States

Hours

Reviews

4.2
222 reviews
5 stars
152
4 stars
26
3 stars
10
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individuals who provided exceptional service.

Efficiency

Numerous reviews highlighted the quick and efficient service during both the rental and return processes, with many customers noting minimal wait times.

Reservation Issues

Several customers reported problems with reservations, including not having vehicles available despite prior confirmations, leading to frustration and disappointment.

Mixed Experiences

While many reviews were positive, there were also significant complaints regarding poor customer service and unprofessional behavior from some staff members.

Vehicle Condition

Feedback on vehicle cleanliness and condition was mixed, with some customers expressing satisfaction while others reported receiving dirty or poorly maintained cars.
  • EE
    Elaine
    6 days ago
    1.0
    Very disappointed
  • SP
    Sasha Potinga
    Dec 26, 2025
    5.0
    Saeer was a big help, professional and delivered the best customer service.
  • MB
    Mike Bresnan
    Nov 6, 2025
    5.0
    Outstanding service and Courteousy beyond expectations. The whole operation is run like a well oiled machine
  • GE
    George Earussi
    Oct 15, 2025
    1.0
    They promised a free upgrade when I rent next and they didn’t honor it this is disrespectful and not business like
  • AC
    Arthur Church
    Oct 14, 2025
    5.0
    Fast curtious service and the vehicle was exceptional.
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Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Philadelphia offer?

Enterprise offers a wide range of vehicles for rent, including cars, vans, and luxury cars, with flexible rental options for errands, repairs, or weekend getaways.

Where is Enterprise Rent-A-Car located in Philadelphia?

Enterprise Rent-A-Car is located at 8913 Frankford Ave, Philadelphia, PA 19136.