Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Philadelphia, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Frankford Avenue location today.
Location
Hours
Reviews
4.2
219 reviews
5 stars
150
4 stars
26
3 stars
10
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.
Service Efficiency
Numerous reviews highlighted the quick and efficient service during both pick-up and drop-off processes.
Reservation Issues
Several customers reported problems with reservations, including unavailability of vehicles and miscommunication regarding bookings.
Mixed Experiences
While many had positive experiences, some customers expressed dissatisfaction with rude staff and unresolved issues, indicating inconsistency in service quality.
Vehicle Condition
Feedback varied on vehicle cleanliness and condition, with some customers noting excellent vehicle quality while others reported receiving dirty or poorly maintained cars.
- MBMike BresnanNov 6, 20255.0Outstanding service and Courteousy beyond expectations. The whole operation is run like a well oiled machine
- GEGeorge EarussiOct 15, 20251.0They promised a free upgrade when I rent next and they didn’t honor it this is disrespectful and not business like
- ACArthur ChurchOct 14, 20255.0Fast curtious service and the vehicle was exceptional.
- PNPhilly's NotoriousOct 9, 20251.0Take your business elsewhere. They will let you book a car and wait till you arrive the day of to tell you that "they don't have any vehicles" and send you to another location.No call, text, or email ahead of time to make you aware. Extremely unprofessional!!!
- MFMuhammad FaisalOct 4, 20251.0I came on Saturday at 1 p.m. to return the vehicle. The representative charged me for 3 days instead of 2, and his behavior was very rude. Even though he eventually apologized and agreed to make the correction, it was done reluctantly. Honestly, people with such an attitude should not be working in customer service. They don’t show any respect toward customers. When I first came for the reservation, he was sitting in the back and didn’t seem interested in helping. He only came over after I called him twice. His name is Marcus.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Philadelphia offer?
Enterprise offers a wide range of vehicles for rent, including cars, vans, and luxury cars, with flexible rental options for errands, repairs, or weekend getaways.
Where is Enterprise Rent-A-Car located in Philadelphia?
Enterprise Rent-A-Car is located at 8913 Frankford Ave, Philadelphia, PA 19136.
What are the business hours for Enterprise Rent-A-Car on weekdays and weekends?
Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car's Frankford Avenue location?
Reservations can be made online at Enterprise's website via http://enterprise.com/reserve or by calling +1 215-333-1800.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, cash, check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, Enterprise offers great weekend rates and discounts for active military personnel. Check their weekend specials online for details.
What nearby car repair and dealer services are close to Enterprise Rent-A-Car?
Nearby car services include Eugene's Auto Sales & Repair and Eugen's Auto Sales & Repairs, which can be useful if your vehicle needs maintenance before or after renting.
Are there any insurance agencies near Enterprise Rent-A-Car that I can visit for coverage?
Yes, there are several nearby insurance agencies such as Goosehead Insurance - Kevin Murray, Farmers Insurance - Kevin Murray, and Pamela R Wilkins - State Farm Insurance to help with car rental insurance needs.
Where can I grab a quick meal or coffee near Enterprise Rent-A-Car?
Nearby food options include McDonald's, Dunkin', Smoothie King, KFC, and Popeyes® Louisiana Kitchen for a variety of fast food and drink choices before or after your rental.
What languages are spoken at Enterprise Rent-A-Car Philadelphia?
The staff at Enterprise Rent-A-Car Philadelphia primarily speak English to assist customers.