AutoZone Auto Parts

4.4
249 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Philadelphia #6858 in Philadelphia, PA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 430-5265.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2101 W Oregon Ave, Philadelphia, PA
19145, United States

Hours

Reviews

4.4
249 reviews
5 stars
184
4 stars
26
3 stars
9
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Dara, Malik, and Elijah, highlighting their willingness to assist with installations and provide recommendations.

Mixed Experiences

While some customers reported excellent service, others experienced rude or unprofessional behavior from certain employees, leading to a divide in overall satisfaction.

Product Knowledge

Several reviews noted that employees demonstrated strong knowledge about auto parts and provided valuable assistance in selecting the right products.

Store Environment

The store was generally described as clean and organized, making it easy for customers to find what they needed.

Inconsistent Service

There were complaints about long wait times and inconsistent service quality, with some customers feeling neglected or receiving inadequate assistance.
  • JF
    Julie Fedullo
    Oct 31, 2025
    5.0
    I would like to make a comment on an excellent employee you have at Auto Zone located at 20th and Oregon Avenue, Philadelphia, Pa. His name is Dara Soun. He waited on me last Friday, October 24, 2025. And everything he suggested for my car was exactly correct. He is a very knowledgeable employee. He was also a very nice and kind man. Besides myself. I noticed he was also very helpful to other customers. Again, Dara was a great help to me and a great asset to your company. Thank you, Julie
  • KG
    Kk Grasty
    Oct 22, 2025
    1.0
    Omg i was there with my neighbor (a black guy) The one white guy with the squeaky voice is so racist and annoying, he was throwing things and cussing because we obviously came in a little to late for him even though the store was still open, soon as we walked in he rolled his eyes, he was trying to make his bus so we took our business elsewhere hands down the worse experience ever
  • AA
    AngelaLK
    Oct 19, 2025
    5.0
    I called ahead to check to see if they had my car’s headlight bulb in stock and the person over the phone was very helpful, (I did not get their name tho). I came in and was changing it out in the parking lot and it was very difficult to remove the old bulb so the other employee, Aaron, came out to give me a hand and he was also very helpful. Took a little elbow grease, but we got out the it and the new one in! Thanks for everyone’s help!
  • CW
    Curtis Williams
    Oct 19, 2025
    5.0
    Had an issue with my battery light coming on, so I headed here because it was the closest one to me. A gentleman by the name Jakhi took care of me and was awesome with helping me identify the problem so it can be resolved 🙏🏾
  • LP
    Leek Phillips
    Sep 26, 2025
    5.0
    I was having issues with my battery and came the auto zone on 21st and Oregon Ave and were greeted with excellent service from Dara he helped me find the proper battery even went as far as to help install the battery It’s rare that you receive 5 star but Dara and his crew definitely presented us with that he went above and beyond

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Philadelphia?

AutoZone Auto Parts in Philadelphia is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Philadelphia?

It is located at 2101 W Oregon Ave, Philadelphia, PA 19145, USA.