AutoZone Auto Parts

4.1
485 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Philadelphia #6439 in Philadelphia, PA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 268-1605.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9990 Bustleton Ave, Philadelphia, PA
19115, United States

Hours

Reviews

4.1
485 reviews
5 stars
321
4 stars
56
3 stars
22
2 stars
8
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for helpfulness, while others, particularly Vlad, were criticized for rudeness and poor attitude.

Staffing Issues

Frequent complaints about understaffing and long wait times at checkout, leading to frustration among customers.

Product Knowledge

Some staff demonstrated excellent product knowledge and assistance, while others were noted for being uninformed and unhelpful.

Positive Experiences

Several customers highlighted positive interactions with specific employees who provided exceptional service and support.

Store Management

Concerns raised about management's handling of customer complaints and employee behavior, with some customers feeling ignored or disrespected.
  • PU
    P U
    4 days ago
    1.0
    Expensive
  • AC
    Abdol Caid
    6 days ago
    5.0
    This is the best autozone i've ever in I came in the last minute mister soso help us out and he's the best thank you again we need workers like him
  • RU
    Rustem Umetaliev
    Nov 13, 2025
    1.0
    Stuff is really rude , there is a girl who always not happy to see you . I don’t know what’s wrong with her , instead of helping they will bullying you 🤣 POS
  • CK
    Christina Krier
    Oct 7, 2025
    5.0
    I had such a pleasant experience. I was having a bad day and it only got worse when i realized I needed a new battery for my car. I went in to the location at Bustleton and Red Lion and from the gate everyone was so helpful. The employees offered to install the battery for me but I declined because I know how and have done it many times before. When I went to remove the terminals they had rusted completely off. I went back into the store and showed them what had happened and they helped me get the right parts to fix it and even helped me get it done so I could get home without a tow truck. I'm so glad I walked into that particular store. I'm not sure anyone would have been as helpful as these guys were. Restored my faith In humanity! Thank you so much!
  • MK
    Merry Kelly
    Oct 3, 2025
    5.0
    Needed new battery for car remote. Purchased and they put in. Thanks I wouldn't have known how or had the strength to do that

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Philadelphia?

AutoZone Auto Parts in Philadelphia is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Philadelphia?

It is located at 9990 Bustleton Ave, Philadelphia, PA, 19115, USA.