AutoZone Auto Parts

Reviews

• KK

  keeisme88

  Feb 20, 2026
  5.0
  I had a great experience at AutoZone - Cottman Ave & Roosevelt Blvd. Alan C helped me right away and provided excellent customer service. He showed me exactly which headlights were right for my 2018 Dodge Charger and even installed them for me on the spot. I didn’t have to wait long at all. He went above and beyond, and I really appreciate his help. Definitely 5-star service! Great customer service like that makes all the difference!
• NL

  Nairoby Lopez

  Feb 19, 2026
  5.0
  Llegue en la noche a este autozone con problemas con mi llave del carro, la batería estaba fallando, me dirigí hacia donde uno de los chicos a explicar mi situación, me atendió (Alan) muy amable por cierto, y que alivio saber que hablaba español 😮‍💨, me ayudó con todo lo que necesitaba y de paso arreglo mi llave del carro, de verdad que muchísimas gracias por la ayuda, son un gran equipo. Personas como tú hace la diferencia al cliente. Gracias Alan ! ⭐️ este autozone es mi favorito ❤️
• PP

  Patt

  Feb 19, 2026
  5.0
  I cannot say enough good things about my experience with Alan at AutoZone. From the moment I walked in, he was welcoming, professional, and genuinely ready to help. It’s rare to find someone who not only knows their job extremely well but also truly cares about the customer’s experience. Alan took the time to listen to my concerns about my car, asked the right questions, and explained everything clearly so I could understand my options without feeling overwhelmed. As a manager, you can tell he leads by example. He was patient, respectful, and never made me feel rushed. He went above and beyond to make sure I got exactly what I needed, and he made the entire process smooth and stress-free. What really stood out to me was his honesty and attention to detail. He made sure I left feeling confident and taken care of. Customer service like this is hard to find nowadays. Alan sets the standard for what great service should look like. Because of him, I will continue coming back to AutoZone for anything I need for my car, and I will gladly recommend him to anyone looking for knowledgeable and trustworthy help. Thank you, Alan, for such an outstanding experience!
• JR

  jahid hasan rumen

  Feb 12, 2026
  1.0
  Two much rude employees I don't no why I go over there two time same thing ... Management should take care , No longer I'm going to this store man I just scared.. I don't know why all all employees are so rude
• PT

  Pen Turns

  Feb 7, 2026
  1.0
  I walked into this AutoZone and was shocked by what I heard. This manager, Allen white hispanic guy with a neck tattoo, was openly talking in front of customers about a rape accusation involving him and said he didn’t care. This was said casually, like it was normal conversation. He also talked about drugs while working. This was beyond unprofessional and completely inappropriate for a public workplace and especially as a manger!. No customer should have to hear things like this just walking into a store. I felt uncomfortable and left immediately. Management seriously needs to address this. this guy should not be a leader.