AutoZone Auto Parts

4.1
550 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Philadelphia #6781 in Philadelphia, PA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 268-1610.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2620 Cottman Ave, Philadelphia, PA
19149, United States

Hours

Reviews

4.1
550 reviews
5 stars
337
4 stars
93
3 stars
42
2 stars
15
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported rude and unprofessional behavior.

Product Availability

Customers appreciated the wide variety of products available, though some experienced issues with stock and incorrect parts.

Efficiency

Many reviews highlighted quick service and efficient problem-solving, particularly in urgent situations like battery replacements.

Staff Attitude

Several reviews noted a lack of friendliness and professionalism from certain staff members, impacting the overall customer experience.
  • IG
    Ivania Gonzalez
    4 days ago
    1.0
    No hay buena atención que desagradable como que uno llega a pedirles si uno va es a comprar
  • AM
    Arielle McKeiver
    Jan 2, 2026
    5.0
    Polite and helpful staff.
  • AM
    Alfred Berrios (Mr.Berrios)
    Dec 20, 2025
    1.0
    Came in for a battery and the "Customer service" on the counter starter scanning something I did not want (Battery Terminal rings and the lubricant) and im like I don't want it. And he goes i can't sell you the battery with out it because we can get in trouble if is not on the battery, im like dude I use to work on an auto part this is something your asked to sell to the customer, and he continued to insist so I left. 255.00 dollar lost for them.
  • YG
    Yesenia Gonzalez
    Dec 1, 2025
    4.0
    It was good 👍
  • MG
    Matt George
    Oct 19, 2025
    5.0
    My friends car was having battery issues. Symir T diagnosed the issue and was able to help quickly and professionally. He could tell us what was wrong and what caused it. Not my local autozone but definitely worth the extra few blocks. That bright young man is going places

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Philadelphia?

The store is open Monday through Friday from 7:00 AM to 10:00 PM, Saturday from 7:30 AM to 10:00 PM, and Sunday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.