AutoZone Auto Parts

4.1
546 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Philadelphia #6781 in Philadelphia, PA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Philadelphia, PA or call us at (215) 268-1610.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2620 Cottman Ave, Philadelphia, PA
19149, United States

Hours

Reviews

4.1
546 reviews
5 stars
335
4 stars
92
3 stars
42
2 stars
15
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were reported as rude and unhelpful.

Staff Knowledge

Many customers appreciated the staff's knowledge and ability to assist with car issues, although there were instances of employees lacking product knowledge.

Store Environment

The store environment received mixed reviews, with some customers noting helpful staff and quick service, while others reported long wait times and poor organization.

Product Availability

Customers generally found a good selection of products, but there were complaints about stock issues and incorrect parts being provided.

Overall Experience

Overall, experiences varied widely; some customers had positive interactions and would recommend the store, while others had negative experiences and would not return.
  • MG
    Matt George
    Oct 19, 2025
    5.0
    My friends car was having battery issues. Symir T diagnosed the issue and was able to help quickly and professionally. He could tell us what was wrong and what caused it. Not my local autozone but definitely worth the extra few blocks. That bright young man is going places
  • CG
    Chris Green
    Oct 10, 2025
    5.0
    My mom and I were stuck with a dead battery and the staff at this location was able to quickly assist us with identifying the problem early and changing the battery out efficiency. Also the staff was very knowledgeable about the situation.
  • DM
    Danieliz melrath
    Sep 8, 2025
    5.0
    go to pepboys or advanced autoparts instead, dont waste your time here.
  • AB
    April M Baxter
    Sep 8, 2025
    1.0
    Visited AutoZone on Cottman Ave (Philly) 8/31—employee made a racist remark ("N***ER") while I stood there. I'm a 61yo Black woman & veteran. Deeply offended. Walked out & went to Pep Boys. My family & 30K+ followers deserve better. @autozone do better.
  • IM
    I M
    Aug 27, 2025
    2.0
    fui hace 2 días y los chicos no son amables

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Philadelphia?

The store is open Monday through Friday from 7:00 AM to 10:00 PM, Saturday from 7:30 AM to 10:00 PM, and Sunday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.